Fire & Security Service Engineer
Marlowe Fire & Security Group Talent Acquisition
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Benefits offered by this job
Job summary
Qualifications
- Must have a technical background and knowledge of Fire and Security systems.
- Experience with customer interaction is preferred.
- Exceptional organizational and presentation skills required.
Responsibilities
- Maintain Fire & Security Systems in your assigned area.
- Respond to service calls for all Fire & Security systems.
- Plan and execute routine and reactive calls.
Skills
Tools
Job description
Fire & Security Service Engineer - Marlowe Fire & Security. We are on the lookout for passionate and experienced Fire & Security Engineers to work on our renowned client's sites across the UK.
As one of the fastest-growing companies in the industry, we deliver excellence—from the initial design to long-term maintenance. Our employees are our greatest asset, and we empower them with the tools they need to succeed. With Marlowe Fire & Security, you will enjoy a vibrant company culture, career progression opportunities, and a comprehensive benefits package including a competitive salary, vehicle allowance, and more.
Our Engineers maintain Fire and Security systems in line with current standards and customer requirements. The successful Engineer will contribute to the team, strive to deliver world-class customer service, and will be rewarded for doing so.
- Maintain Fire & Security Systems in your assigned area
- Respond to service calls on all types of Fire & Security systems in line with current standards and customer requirements
- Plan and respond to routine and reactive call visits in your area
- Maintain effective communication with customers when planning site visits
- Maintain your stock levels with support from the Stores team
- Attend training sessions as and when required
- Attend Engineering team meetings as and when required
- Identify any personal training and development needs to help you provide the best possible customer service
Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec
Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco
CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems
Access Control: Paxton, PAC, Salto
We’re thrilled to connect with candidates who have the expertise and a passion for making an impact. For this opportunity, we are specifically looking for candidates who offer:
- A technical background in the electrical / electronic industry
- Good all-round knowledge of Fire and Security Systems
- Experience of front-line customer contact preferred
- Excellent organisational skills
- A professional and presentable demeanor, always
- An ability to deliver exceptional customer service
At Marlowe Fire & Security, you’ll join a vibrant team that appreciates your contributions and is dedicated to your growth. If you’re ready to elevate your career while making a meaningful difference, we want to hear from you!
We provide competitive remuneration and a comprehensive benefits package designed to enhance well-being and career prospects.
- OTE - £55,000 inclusive of basic salary, overtime, on-call, travel time, and Engineer commission scheme
- Company Van with fully fitted van vaults
- Full use of our Academy training + external training
- 6 training days a year
- Royal London Pension Scheme
- Life Assurance x4 Basic Salary
- Employee Recognition Scheme
- Paid Referrals Scheme (up to £1,000 per successful candidate referral, unlimited referrals)
- Paid Holidays plus Bank Holidays
- Additional Day holiday each full year of completed service (up to 25 days)
- Mental Health & Well-being scheme
- Development & Progression opportunities
- 4-Day induction upon start including full introduction to the company, training, assessments, portal access, issue of vehicle & equipment
We operate across the nation, serving a wide range of industries in both commercial and domestic settings. Our solutions are crafted to meet industry compliance standards and protect sites and teams. We are part of a larger group within Fire Protection, Security & Building Management Systems, enabling us to share best practices and access development resources.
We are big enough to deliver results but small enough to genuinely care.
- Marlowe Fire & Security
- Alarm Communications
- Clymac
- FAFS Fire & Security
- Marlowe Kitchen Fire Suppression
- Morgan Fire Protection
- Marlowe Smoke Control
We are dedicated to fostering a diverse and inclusive workplace. We are committed to equal opportunities, and if you need any reasonable adjustments to participate in the recruitment process, please let us know.
We are unable to provide Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or require assistance to extend your status, your application cannot be considered.
- Associate
- Full-time
- Industries: IT Services and IT Consulting
Note: This job posting shows additional unrelated items such as other roles and generic sign-in prompts which are not part of the core description and have been removed for clarity.
Location and posting date: Telford, England, United Kingdom – 3 days ago
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