Fire & Security Operations Manager – Local Hampshire Role

Get Staff; Portsmouth; On-site; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Company vehicle

Company phone

Laptop

Job summary

Get Staff is hiring an Operations Manager for Fire & Security in Hampshire. The role leads engineering teams, ensures delivery on commercial contracts, and maintains compliance with safety standards.

You will oversee day-to-day operations, schedule maintenance, handle faults, and provide technical guidance to engineers, with emphasis on BAFE/NSI compliance and a predominantly local scope.

Qualifications

• Strong technical knowledge of fire and security systems.
• Experience managing or supporting engineers.
• Ability to diagnose faults and provide technical assistance remotely.
• Experience with maintenance scheduling and service delivery.
• Understanding of BAFE and NSI requirements.
• Excellent communication and customer service skills.

Responsibilities

• Day-to-day management and support of engineers.
• Organising the engineers’ works calendar.
• Scheduling and ensuring monthly maintenance visits are completed on time.
• Dealing with customer faults over the phone and arranging call outs where required.
• Providing technical advice and support to engineers.
• Organising the engineer call-out rota.
• Managing small and medium works.
• Ordering equipment and parts for specific jobs.
• Managing engineer stock and van stock.
• Ordering parts and coordinating small day works.
• Carrying out regular van checks.
• Ensuring monthly installation targets are achieved.
• Managing maintenance data and keeping records up to date.
• Supporting BAFE and NSI paperwork, inspections and assessments.

Skills

Fire & Security Tech

Engineering management

Remote fault diagnosis

Maintenance scheduling

BAFE NSI knowledge

Customer service

Job description

Get Staff is hiring an Operations Manager for Fire & Security in Hampshire. The role leads engineering teams, ensures delivery on commercial contracts, and maintains compliance with safety standards.

You will oversee day-to-day operations, schedule maintenance, handle faults, and provide technical guidance to engineers, with emphasis on BAFE/NSI compliance and a predominantly local scope.