Fire Safety Admin & Remediation Support

Royal Berkshire Fire & Rescue Service; England; On-site; GBP 24,000 - 34,000; Full time

Job summary

Royal Berkshire Fire & Rescue Service is seeking a Fire Safety Remediation Support Officer to provide proactive administrative support to Fire Safety Auditors and Inspecting Officers. The role focuses on coordinating correspondence, maintaining records and monitoring deadlines to improve building safety across Berkshire.

The successful candidate will manage workflows, support remediation programmes, and maintain confidential information with discretion while delivering high-quality customer

Qualifications

• Experience providing administrative support in a busy office or customer-focused environment.
• Strong organisational skills with the ability to prioritise workloads and meet deadlines.
• Excellent written and verbal communication skills.
• Good IT skills, including Microsoft 365, spreadsheets, databases and electronic filing systems.
• Experience handling confidential and sensitive information with discretion.

Responsibilities

• Provide proactive administrative support to the Protection team, enabling Fire Safety Officers to focus on regulatory and technical activities.
• Coordinate and monitor Protection workflows, case management systems and workstreams, ensuring actions are progressed within agreed timescales.
• Manage shared inboxes, enquiries and correspondence, directing matters to the appropriate officers when specialist advice is required.
• Maintain accurate electronic records, databases and document management systems in line with data protection and Service requirements.
• Track statutory consultations, enforcement actions and follow-up activities to ensure compliance with required deadlines.
• Support enforcement and prosecution activities through document collation, evidence file organisation and case administration.

Skills

Administrative support

Microsoft 365

Organisational skills

Data entry

Tools

Databases

Electronic filing systems

Job description

Royal Berkshire Fire & Rescue Service is seeking a Fire Safety Remediation Support Officer to provide proactive administrative support to Fire Safety Auditors and Inspecting Officers. The role focuses on coordinating correspondence, maintaining records and monitoring deadlines to improve building safety across Berkshire.

The successful candidate will manage workflows, support remediation programmes, and maintain confidential information with discretion while delivering high-quality customer