Fire Safety Remediation Coordinator

Royal Berkshire Fire and Rescue; England; On-site; GBP 24,000 - 32,000; Full time

Job summary

Royal Berkshire Fire and Rescue Service is seeking a Fire Safety Remediation Support Officer to provide proactive administrative support to the Protection team, enabling Fire Safety Officers to focus on regulatory and technical activities. You will coordinate workflows, manage shared inboxes and maintain records in line with data protection standards.

The role requires strong organisational and communication skills, experience with Microsoft 365, databases and electronic filing systems, and the

Qualifications

• Experience providing administrative support in a busy office or customer-focused environment.
• Strong organisational skills with the ability to prioritise workloads and meet deadlines.
• Excellent written and verbal communication skills.
• Good IT skills, including Microsoft 365, spreadsheets, databases and electronic filing systems.
• Experience of accurate data entry, record maintenance and information management.
• Ability to handle confidential and sensitive information with discretion.
• Ability to follow procedures, work independently within agreed boundaries and escalate issues appropriately.

Responsibilities

• Provide proactive administrative support to the Protection team, enabling Fire Safety Officers to focus on regulatory and technical activities.
• Coordinate and monitor Protection workflows, case management systems and workstreams, ensuring actions are progressed within agreed timescales.
• Manage shared inboxes, enquiries and correspondence, directing matters to the appropriate officers when specialist advice is required.
• Maintain accurate electronic records, databases and document management systems in line with data protection and Service requirements.
• Track statutory consultations, enforcement actions and follow-up activities to ensure compliance with required deadlines.
• Support enforcement and prosecution activities through document collation, evidence file organisation and case administration.

Skills

Administrative support

Organisational skills

Communication skills

Data handling & confidentiality

Time management

Tools

Microsoft 365

Databases

Electronic filing systems

Job description

Royal Berkshire Fire and Rescue Service is seeking a Fire Safety Remediation Support Officer to provide proactive administrative support to the Protection team, enabling Fire Safety Officers to focus on regulatory and technical activities. You will coordinate workflows, manage shared inboxes and maintain records in line with data protection standards.

The role requires strong organisational and communication skills, experience with Microsoft 365, databases and electronic filing systems, and the