Fire Protection Repairs Coordinator: Quotation & Liaison

Hall & Kay; Birmingham; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

25 days holiday

Pension scheme

Life Assurance

Health care

Job summary

Hall & Kay is seeking a diligent office-based administrator to act as a critical link between clients and field engineers. You will process service reports, generate repair quotations for fire pumps, and help ensure compliance and smooth project delivery.

The role is office-based in Birmingham, 5 days a week, with a focus on accuracy, communication, and timely responses to client queries while supporting the service team and engineers.

Qualifications

• Experience in liaising between clients and engineers.
• Ability to interpret technical reports and identify issues.
• Capable of producing accurate cost estimates for remedial works.
• Experience with RAMS and risk assessments is desirable.

Responsibilities

• Process and review engineer reports using Corrigo.
• Interpret reports to identify defects and compliance issues.
• Diagnose problems from engineer feedback and determine remedial actions.
• Raise remedial works cost estimations and quotations.
• Prepare RAMS for fire protection works.
• Maintain documentation for audit and compliance.
• Address client queries professionally and promptly.
• Build relationships with engineers, service team and clients.

Skills

Client liaison

Communication skills

Corrigo experience

Record keeping

Cost estimation

RAMS knowledge

BS standards knowledge

UK fire protection familiarity

Education

None specified

Tools

Corrigo

CMMS

Job description

Hall & Kay is seeking a diligent office-based administrator to act as a critical link between clients and field engineers. You will process service reports, generate repair quotations for fire pumps, and help ensure compliance and smooth project delivery.

The role is office-based in Birmingham, 5 days a week, with a focus on accuracy, communication, and timely responses to client queries while supporting the service team and engineers.