Fire Operations Manager

Chubb Fire & Security Group; Luton; On-site; GBP 36,000 - 60,000; Full time

Benefits offered by this job

Company vehicle or cash allowance

Hybrid working environment

25 days holiday

Job summary

Chubb Fire & Security is seeking an Operations Manager to lead the Fire Service / Maintenance engineering team across London and the Home Counties. The role focuses on delivering planned, reactive and corrective services with a hands-on leadership style and a strong emphasis on safety, quality, and customer satisfaction.

The position offers a hybrid working arrangement with travel, a salary up to £60,000 depending on experience, plus a bonus, and a company vehicle or cash allowance, along with

Qualifications

• Fire industry experience is essential.
• Experience in people management with a hands-on approach, sharing best practice.
• Key account management experience would be beneficial.
• Current UK driving licence is required.

Responsibilities

• Lead daily fire service/maintenance operations and drive service delivery.
• Develop and mentor engineering staff, identifying training needs.
• Ensure health and safety, quality standards, and customer satisfaction.
• Manage budgets and ensure targets are met.

Skills

Leadership

Communication skills

Proactive approach

Customer service

Job description

## Fire Operations ManagerApplylocations: Chubb Luton, Unit C25, 110 Butterfield Business Park, Great Marlings, Luton, LU2 8DL: Chubb Romford, Regus Brentwood Jubilee House 3 The Drive Great Warley Brentwood CM13 3FRtime type: Full timeposted on: Posted Todayjob requisition id: JR40005990Here at **Chubb Fire & Security**, we have a opening for a **Operations Manager**, covering **London & The Home Counties.**As a Detection & Alarms Operations Manager you will lead our field operational activity and associated business processes in the delivery of planned, reactive and corrective service, maintenance and works within Fire Service / Maintenance division. You will also have overall accountability to lead and develop our teams to ensure optimised productivity and service delivery to achieve sustained profitable growth.**About Us, Our Culture & What We Can Offer You**Think you know Chubb? We might just surprise you! Chubb is so much more than a fire and security business; we are an organisation that delivers innovative solutions and leverages new technologies to provide best in class service to our expanding client base. You won’t see locks and safes here, but we are proud of our 200-year heritage.Our commitment to our people is to continually develop and innovate so that we grow together as your career unfolds. As part of the global API Group, we join a family of organisations where leadership, and leadership development is our most powerful strategic advantage and the best way to invest in our people.**LOCATION**: Hybrid role with travel, covering London and across the Home Counties. The ideal candidate will be able to commute within these areas.**SALARY**: Opportunity to earn up to £60,000 (dependent on experience), bonus and car / car allowance* 25 days holiday plus bank holidays* Bonus* Hybrid working environment (mix of office & home)* Company Vehicle or cash allowance* Free online GP for you and your family* Life Assurance – 4 times base salary* Pension – we match up to 5%* A Central Benefits Platform offering a wide variety discounts* Health & Wellbeing Resources* Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence**What You’ll be Doing as a Fire Operations Manager;*** Lead and manage the day-to-day operations of the Fire Service / Maintenance engineering team* Developing the career potential of engineering staff and defining training requirements* Ensure customer satisfaction through maintaining health and safety and quality standards* Make sure that budgets are met and make sure we are delivering to our targets**What We Would Like You to Bring*** Show great leadership qualities* Be proactive in your approach* Have great communication skills**What we look for*** Fire industry experience is essential* Experience in people management with a ‘hands-on’ approach, sharing best practice* Key account management experience* Always deliver excellent Customer Service* Current UK driving licence**Emphasising Sustainable Innovation**At Chubb Fire and Security, we are committed to integrating sustainability into everything we do. We continuously innovate to deploy fire safety and security services and solutions that are cutting-edge but also environmentally responsible.By joining Chubb, you will be part of a team dedicated to delivering sustainable services that protect people and property while minimising environmental impact. If you are passionate about working on solutions that contribute to a safer and greener future, Chubb is the place for you.If this sounds like you, apply today and send us your application!Chubb Fire and Security is an equal opportunities employer. Our commitment to Diversity, Equity, and Inclusion (DEI) ensures all employees and applicants feel valued, respected, and supported. At Chubb, individuality is celebrated, and our strength lies in the diversity of our team. By fostering an equitable environment, we empower individuals to contribute their unique perspectives, driving innovation and excellence at every level.