Fire Service Engineer

Chubb Fire & Security; Romford; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary (OTE £60,000+)

£1,000 sign on bonus

Company vehicle with private use

25 days holiday + bank holidays

Company pension (5% employer contrib.)

Life assurance (4x salary)

Uniform, PPE, tools and training

Travel time scheme

Discounts platform

Health and wellbeing resources

Bravo Awards

Job summary

Chubb Fire & Security is seeking an experienced Fire Engineer for the West London region. You will deliver high‑quality service for fire alarm systems, ensuring safety, timely completion, and strong customer relationships.

The role requires FIA training (or equivalent), solid Health & Safety knowledge, and a full UK driving licence, with a focus on first‑time fixes. We offer a competitive salary with an OTE around £60,000+, a £1,000 sign‑on bonus, company vehicle with private use option, 25 days

Qualifications

• Proven experience working with fire alarm systems.
• FIA training (or equivalent desirable).
• Good IT skills.
• Solid understanding of workplace Health & Safety regulations.
• Ability to lift equipment and work at height.
• Strong customer‑focused approach.
• Motivation to earn and be rewarded for your effort.
• Exceptional communication skills.
• A full UK driving licence.

Responsibilities

• Deliver excellent customer service, building strong relationships with internal and external customers
• Service fire devices safely and responsibly
• Manage your territory and time effectively, prioritising jobs to ensure efficient completion
• Work collaboratively with your team.
• Work to tight deadlines
• Service, maintain, and install fire alarm systems
• Complete accurate engineer service reports
• Identify and report system deficiencies or deviations
• Maintain a strong Health & Safety focus, identifying risks and reporting concerns promptly
• Aim to achieve a first-time fix wherever possible

Skills

Fire alarm systems

FIA training

IT skills

Health & Safety

Driving licence

Customer focus

Communication

Lifting / manual handling

Job description

Chubb Fire & Security have been protecting people and assets worldwide for more than 200 years. Providing essential and innovative security systems, equipment and services, from digital CCTV surveillance and intruder alarms to fire detection and suppression systems. Our customers range from local independent businesses to many of the FTSE 100 companies, and our Chubb family is extensive too, with a dynamic team of over 13,000 employees globally - Together we do great things!

Offering long‑term stability, excellent benefits and a genuinely supportive working environment. We are looking for an experienced Fire Engineer who takes pride in delivering high‑quality work and outstanding customer service in the West London (W1)

What We Offer

• Competative salary with OTE c. £60,000+
• £1000 sign on bonus
• Localised working area (better work/Life balance)
• 25 days holiday plus bank holidays
• Company vehicle with private use option
• Online GP access for you and your family
• Employee referral scheme (£1,000)
• Company pension scheme (5% employer contribution)
• Life assurance (4x basic salary)
• Uniform, PPE, tools and ongoing training provided
• Travel time scheme
• Central benefits platform with a wide range of discounts
• Health and wellbeing resources
• Bravo Awards recognising exceptional performance

What You Will Do

• Deliver excellent customer service, building strong relationships with internal and external customers
• Service fire devices safely and responsibly
• Manage your territory and time effectively, prioritising jobs to ensure efficient completion
• Work collaboratively with your team.
• Work to tight deadlines
• Service, maintain, and install fire alarm systems
• Complete accurate engineer service reports
• Identify and report system deficiencies or deviations
• Maintain a strong Health & Safety focus, identifying risks and reporting concerns promptly
• Aim to achieve a first-time fix wherever possible

The Ideal Candidate Will Have

• Proven experience working with fire alarm systems
• FIA training (or equivalent desirable)
• Good IT skills
• A solid understanding of workplace Health & Safety regulations
• Ability to lift equipment and work at height
• Strong customer‑focused approach
• Motivation to earn and be rewarded for your effort
• Exceptional communication skills
• A full UK driving licence

Chubb Fire and Security is an equal opportunities employer. Our commitment to Diversity, Equity, and Inclusion (DEI) ensures all employees and applicants feel valued, respected, and supported. At Chubb, individuality is celebrated, and our strength lies in the diversity of our team. By fostering an equitable environment, we empower individuals to contribute their unique perspectives, driving innovation and excellence at every level.

Additional Information

About Us, Our Culture & What We Can Offer You

Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe. We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companies

We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us.