Fire Alarm Service Engineer

Morgan Fire Protection; Birmingham; On-site; GBP 31,500 - 38,500; Full time

Benefits offered by this job

Competitive salary

Performance-based bonus

Company vehicle

Generous holiday entitlement

Employee recognition scheme

Job summary

A fire protection services provider is seeking a Fire Alarm Service Engineer in Birmingham. This full-time role involves maintaining fire detection systems, ensuring compliance with regulations, and delivering exceptional customer service. The ideal candidate has proven engineering experience, strong communication skills, and a full UK driving licence. Competitive salary and benefits are offered, including a performance-based bonus and a company vehicle.

Qualifications

• Proven experience maintaining and servicing fire detection systems.
• Excellent technical skills with the ability to diagnose issues.
• Full UK driving licence is essential.

Responsibilities

• Carry out maintenance and repairs on fire detection systems.
• Respond to emergency call-outs promptly.
• Maintain comprehensive documentation for all work.

Skills

Experience as a Fire Alarm Service Engineer

Knowledge of industry regulations and standards

Strong communication skills

Problem-solving abilities

Attention to detail

Job description

Overview

Fire Alarm Service Engineer - Manchester – Birmingham. Morgan Fire Protection is a specialist provider of planned and corrective maintenance of fire detection systems and portable extinguishers. While the majority of Morgan Fire's operational resources are based around London, we provide national coverage through our reactive delivery model. We are currently looking to appoint a new Fire Alarm Service Engineer to join our team servicing the North West.

Base pay range

• Basic Salary - upto £35,000 per annum
• Pension, Life Assurance & much more.

Responsibilities

• Carry out routine maintenance, service, and repairs on fire detection systems at customer sites, ensuring they are kept in good working order and in accordance with current regulations and standards.
• Conduct routine testing and inspections, including alarm activations, visual assessments, and functional checks, ensuring systems operate effectively.
• Maintain accurate and comprehensive documentation for all work performed.
• Respond promptly to emergency call-outs, carrying out necessary repairs and troubleshooting as required.
• Deliver exceptional customer service while fostering and maintaining strong client relationships.
• Identify and report faults, potential risks, or system issues to the relevant teams for timely resolution.
• Keep up-to-date with industry regulations, standards, and emerging technologies to ensure best practice.
• Comply fully with all health, safety, and company policies at all times.

Requirements

• Proven experience as a Fire Alarm Service Engineer or in a similar field-based engineering role
• Strong background in maintaining, servicing, and fault-finding on fire detection systems
• Sound knowledge of industry regulations and standards, including BS 5839
• Excellent technical skills with the ability to diagnose and resolve issues effectively
• High attention to detail with a methodical and safety-focused approach
• Strong communication and customer service skills, with the ability to build positive client relationships
• Self-motivated and able to work independently, managing and prioritising workload effectively
• Full UK driving licence (essential)
• Willingness to participate in an on-call rota (1 in 6), with additional pay provided

Benefits

• Competitive basic salary of upto £35,000 per annum, depending on experience
• Performance-based bonus scheme to reward your success
• Company vehicle and fuel card provided for business use
• Royal London pension plan to support your future
• Life assurance cover at 4x your annual salary
• Generous holiday entitlement plus bank holidays
• Extra earning potential with our referral scheme - earn up to £1,000 per successful referral, with no limit
• Access to a dedicated mental health and well-being support programme
• Employee recognition scheme to celebrate achievements and contributions
• Clear opportunities for personal development and career progression within the group

Equal Opportunities

At Morgan Fire Protection, we cultivate a vibrant, diverse, and inclusive environment where everyone can truly be themselves. We celebrate individuality and believe that a culture of inclusion helps us better serve our customers and innovate as a team. Our commitment to equal opportunities means we're here to support you—if you need any adjustments to fully participate in the recruitment process, just let us know. Together, we can create a workplace where everyone thrives.

Right to Work

Regrettably, we are unable to offer Right to Work Sponsorship.

If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Industry

• Fire protection and security services