Fire & Security Service Engineer

Hall&Kay Fire Engineering; Birmingham; On-site; GBP 34,000 - 48,000; Full time

Benefits offered by this job

Company van & fuel card

Health cash plan

25 days holiday + bank holidays

Pension scheme

Life assurance

Mobile phone

Job summary

You will work across fire and security disciplines, gaining hands-on experience with addressable and conventional panels, CCTV, access control, and intrusion detection, while progressing in a dynamic, client-focused environment with strong technical requirements.

Qualifications

• Experienced fire alarm maintenance and service background.
• Solid knowledge of BS5839 standards and practical application.
• Experience servicing addressable and conventional fire alarm systems.

Responsibilities

• Service, maintenance, and fault diagnosis of fire alarm systems to ensure reliability.
• Install, configure, and commission integrated security systems (CCTV, access control, intrusion).
• Respond to on-site service requests and provide proactive maintenance.
• Maintain detailed service records and compliance documentation.
• Perform software updates and system diagnostics.

Skills

Networking

Fault diagnosis

Security systems

CCTV

Access control

Intrusion detection

TCP/IP

SSL

AES

Education

FIA qualifications or fire alarm training

ECS/CSCS cards

NSI/SSAIB accreditation

Certified Security Systems Professional

Tools

CCTV hardware

Access control hardware

Job description

About the Role

We are seeking a skilled and versatile Multi-Disciplined Fire & Security Service Engineer to join our Birmingham team, serving clients across the Midlands region. This is an exceptional opportunity to develop and progress your career within the fire and security engineering sector, working with the latest technologies across both disciplines.

In this pivotal role, you will be responsible for the service, planned preventative maintenance (PPM), installation, configuration, and technical support of fire alarm systems and integrated security systems, ensuring our clients across the North receive exceptional technical service and system reliability.

You will receive comprehensive training on our range of products through our chosen manufacturers, industry-recognised training courses, and our in-house product training facility, supporting your continuous professional development.

Fire Alarm Systems:

• Conduct servicing, PPM, and technical support on fire alarm systems including addressable and conventional panels across the North region
• Perform routine maintenance, testing, and fault diagnosis on fire detection and alarm systems to ensure compliance with BS5839 standards
• Commission fire alarm systems and carry out statutory inspections and compliance checks
• Respond to emergency callouts and provide reactive maintenance support
• Maintain detailed service records, certification, and compliance documentation

Security Systems:

• Install, configure, and commission integrated security systems including CCTV, access control, intrusion detection, and related technologies
• Perform routine and reactive maintenance on security systems to ensure optimal performance and reliability
• Conduct software updates, hardware upgrades, and comprehensive system diagnostics
• Configure and install remote signalling devices, commission systems, and fully test signalling to Alarm Receiving Centres (ARCs)

What We're Looking For

Fire Systems Experience:

• Proven and demonstrable experience in fire alarm systems maintenance gained over a number of years
• Comprehensive knowledge and understanding of BS5839 standards and their practical application
• Experience servicing and maintaining both addressable and conventional fire alarm systems

Security Systems Experience:

• Proven experience installing, configuring, and maintaining security systems (CCTV, access control, intrusion detection)
• Strong technical competence in networking protocols, hardware installation, and fault diagnosis
• Proficiency in security protocols including TCP/IP, SSL, AES, and relevant signalling standards

General Requirements:

• Full UK Driving Licence (essential)
• FIA (Fire Industry Association) qualifications or equivalent fire alarm training (highly desirable)
• Relevant professional certifications (e.g., ECS/CSCS cards, NSI/SSAIB accreditation, Certified Security Systems Professional, or equivalent) (highly desirable)
• Willingness to participate in the on-call rota to support emergency response requirements (highly desirable)

What We Offer in Return

• Competitive Salary: negotiable dependent on experience and qualifications
• Generous Annual Leave: 25 days plus bank holidays, with the option to purchase up to 5 additional days
• Contributory Pension Scheme: Company-matched contributions to support your financial future. Life Assurance: Providing security for you and your family
• Company Van & Fuel Card: Fully equipped for your role, provided for business use. Mobile Phone: Provided to support your field-based activities
• Health Cash Plan: Funded plan to support your wellbeing
• Working Hours: 36.5 hours per week (Monday Thursday 08:45 16:40, Friday 08:45 16:00). On-Call Rota: Currently 1 in 8 weeks, with a £200 standby allowance per week. Call-Out Payments: Minimum 3 hours paid at applicable overtime rates for the first call-out per occurrence. Travel Time Compensation: Paid after 1-hour cumulative travel time (e.g., 30 minutes each way). Overtime Opportunities: Available by agreement paid at time and a half (Monday Saturday) and double time (Sundays and Bank Holidays).
• Professional Development: Access to manufacturer training, industry-recognised courses, and our in-house training facility to advance your technical skills
• Recommend a friend scheme paid on success of passing probation

Join the Hall & Kay Team

Our people create safety every day. If you're a multi-skilled fire and security engineer who thrives in a dynamic, client-focused environment and is committed to technical excellence, we'd love to hear from you.

This is an excellent opportunity to develop and progress your career within the fire and security engineering sector, working on cutting-edge technology with a company that invests in your professional growth whilst serving clients across Midlands region