Financial Services Branch Advisor II

Flagstar Bank, N.A.; Shirley; On-site; GBP 18,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Leave program

Job summary

Flagstar Bank, N.A. in Shirley, NY seeks a Branch Banking Client Consultant II to deliver best-in-class service, resolve client concerns, and introduce clients to Mortgage and Business Banking partners to help meet their financial goals.

This role focuses on client management, retention, and proactive engagement, with opportunities in lending and basic investments, while ensuring compliant, risk-aware conversations with clients.

Qualifications

• Education: High School diploma or equivalent.
• 4–5 years of customer service and sales experience.
• Ability to train and mentor others, including products and platform procedures.

Responsibilities

• Sales Performance: Support team efforts to achieve growth targets in deposits, loans, and non-interest income; identify and deliver the right client introductions to the appropriate team member(s).
• Client Experience: Provide positive client experience by addressing questions and resolving issues; deliver client engagement and education; meet activity goals.

Skills

Sales

Customer service

Banking products

Communication

Education

High School Diploma

Job description

Flagstar Bank, N.A. in Shirley, NY seeks a Branch Banking Client Consultant II to deliver best-in-class service, resolve client concerns, and introduce clients to Mortgage and Business Banking partners to help meet their financial goals.

This role focuses on client management, retention, and proactive engagement, with opportunities in lending and basic investments, while ensuring compliant, risk-aware conversations with clients.