Client Relationship Banker & Financial Solutions Advisor

ghr; Abingdon; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

Benefits eligible

Paid time off

Industry-leading benefits

Job summary

Bank of America is seeking an in‑branch associate to engage clients in the lobby, educate on self-service banking (ATM/online/mobile), and process cash transactions accurately. You will build relationships to meet financial needs and connect clients to suitable solutions while following bank policies and compliance.

The role emphasizes delivering an exceptional client experience, working with specialists in lending, investments, and small business, and maintaining efficient branch operations.

Qualifications

• Strong work ethic with results focus and client-first mindset.
• Excellent communication and relationship-building skills.
• Weekend/extended hours availability.
• Cash handling experience is a plus, prior financial services exposure preferred.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Bachelor's Degree or business-relevant Associate's Degree such as business management, business administration or finance

Job description

Bank of America is seeking an in‑branch associate to engage clients in the lobby, educate on self-service banking (ATM/online/mobile), and process cash transactions accurately. You will build relationships to meet financial needs and connect clients to suitable solutions while following bank policies and compliance.

The role emphasizes delivering an exceptional client experience, working with specialists in lending, investments, and small business, and maintaining efficient branch operations.