Financial Services Associate - Hybrid & Growth Ready

Huntress - Maidstone; England; Hybrid; GBP 27,000 - 33,000; Full time

Job summary

Huntress - Maidstone is seeking a Financial Services Associate based in Medway. The role offers a starting salary of 30,000 with a temp-to-perm path and a dynamic, supportive team.

Training is provided, with hybrid working options after the initial training period. You will handle customer accounts, communicate via phone, email and live chat, and learn industry regulations to deliver compliant service.

Qualifications

• Experience in finance, banking or related field is preferred.
• Strong communication and interpersonal skills are essential.
• Demonstrated problem-solving abilities and a proactive mindset.
• Ability to handle challenging conversations professionally and stay resilient.

Responsibilities

• Manage customer accounts and assist clients with repayment solutions.
• Handle communications via phone, email, and live chat.
• Collaborate within a high-performing team to deliver excellent service.
• Learn about compliance, industry regulations, and best practices in customer care.

Skills

Communication skills

Interpersonal skills

Problem solving

Willingness to learn

Resilience

Education

Finance or related degree

Job description

Huntress - Maidstone is seeking a Financial Services Associate based in Medway. The role offers a starting salary of 30,000 with a temp-to-perm path and a dynamic, supportive team.

Training is provided, with hybrid working options after the initial training period. You will handle customer accounts, communicate via phone, email and live chat, and learn industry regulations to deliver compliant service.