Financial Services Associate

Huntress; Rochester; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Full training and clear progression

Hybrid working after training

Supportive environment

Job summary

Huntress is hiring a Financial Services Associate for Medway. The role offers £30,000 and a temp-to-perm path in a fast-paced, customer-focused team.

Hybrid working options available after training, with full training provided to grow your career in the financial services sector. Responsibilities include managing customer accounts, assisting with repayment solutions, and handling communications via phone, email and live chat.

Qualifications

• Background in finance, banking, or related field (degree welcome for grads).
• Strong communication and interpersonal skills required.
• Problem-solving mindset and willingness to learn.

Responsibilities

• Manage customer accounts and assist clients with repayment solutions.
• Handle calls, emails, and live chat with customers.
• Collaborate in a high-performing team environment.

Skills

Finance/Banking background

Communication skills

Problem-solving

Resilience

Education

Finance/Banking degree

Job description

Financial Services Associate

Do you have a background in finance or banking, and want to build a career in a fast-paced, people-focused environment? We're hiring for an exciting Financial Services Associate role based in Medway, offering £30,000 and the chance to join a dynamic, supportive team.

This is a fantastic temp-to-perm opportunity to grow your career while making a real difference to customers every day.

What You'll Be Doing:

• Managing customer accounts and helping clients find solutions to repayment challenges
• Handling communications via phone, email, and live chat
• Working as part of a collaborative and high-performing team
• Learning about compliance, industry regulations, and best practices in customer care
• Using modern systems and tools to ensure efficient and effective service

What We're Looking For:

• A background in finance, banking, or a related field - or a related degree (recent graduates welcome)
• Strong communication and interpersonal skills
• A problem-solving mindset and willingness to learn
• Resilience and the ability to manage challenging conversations professionally

Why Apply?

• Full training and clear career progression opportunities
• Hybrid working options after initial training
• Supportive, growth-oriented environment where your ideas are valued

If you're looking for a role where you can develop your skills, grow quickly, and make a real impact in the financial services sector, this could be your ideal next step.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.