Financial Inclusion Partner

Home Group Limited; Dundee; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

34 days leave pro-rated

Volunteer time off

Pension contributions up to 7%

Life assurance 3x salary

Health cash plan up to £1140

Training and development

Discounts and travel expenses

Job summary

Home Group Limited in Dundee is seeking a Financial Inclusion Partner to drive financial wellbeing and independence among customers. You will work within our housing management team on tenancy sustainment, with occasional travel to Glasgow.

The role offers a temporary contract, full-time hours, and a hybrid pattern (2 days in office, 3 working from home). You will provide advice, ensure welfare benefits are accessed, and collaborate with local agencies to signpost supports.

Qualifications

• Experience with welfare benefit system (DWP) and Local Authority processes.
• Experience giving advice and advocating for people needing help with their finances.
• Excellent communication with diverse backgrounds and building partnerships.
• Vehicle insured for business use; mileage paid.

Responsibilities

• Deliver a brilliant financial inclusion service to customers in the community.
• Ensure customers claim and receive welfare benefits to maximise income and sustain tenancies.
• Collaborate with Local authorities and community partners to signpost support and advice.
• Ensure grants and bursaries are accessed in collaboration with customers.
• Help customers access digital financial services and tools to increase independence.

Skills

People skills

Community building

Communication

Advocacy

Job description

Salary £30,108 pa and great benefits including Health Cash Plan

Home, a place where you belong

Are you ready to make a real impact in your community and be the guiding light for people's financial well-being? If you're passionate about brilliant customer service delivering advice and support to customers around their finances, this is the job for you! As our Financial Inclusion Partner, you'll empower customers towards financial independence and confidence. You'll work within our housing management team on tenancy sustainment right in the heart of Dundee occasionally visiting Glasgow.

Financial Inclusion Partner

Company: Home Group Limited

Salary: £30,108 to £30,108 a year

Hours: Full-time

Location: Dundee, DD1 3JT

Job type: Contract

Posting date: 6 Nov 2026

Closing date: 26 Nov 2026

What's in it for you?

• 34 days leave, pro-rated (including bank holidays and a "me day")
• Paid time off for volunteering
• MatchingPension contributions (up to 7%, with life assurance of 3x Basic Salary)
• Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies
• Career path with development and an excellent training package
• Excellent benefits and rewards including supermarket discounts and travel expenses

What you'll do

• You'll work with colleagues and customers to deliver a brilliant financial inclusion service, enabling the financial well-being of our customers in the community.
• You'll ensure customers are claiming and receiving all welfare benefits they're entitled to, to ensure their income is maximised, resulting in sustained tenancies by ensuring rent is paid!
• Collaborating with Local authorities and key local community partnerships to ensure you can signpost customers to support and advice.
• Ensuring appropriate grants and bursaries are accessed in collaboration with customers.
• Enabling customers with their tech skills to access digital financial inclusion services and tools to increase their independence, capability and confidence

Why join us

This is more than a job; it's a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Come and be part of one of the UK’s top Great Places to Work! We can't offer a CoS for this role.

You have

• You're a people person and community builder, keen to empower others!
• Experience and knowledge of the welfare benefit system, DWP and Local Authority processes.
• Experience providing advice, support and advocating for people who need help with their finances
• Fabulous communication skills with an ability to relate to people from all kinds of backgrounds, as well as building positive partnerships to deliver amazing outcomes for our customers
• To get from A to B, you'll need a vehicle insured for business purposes. The great news is that we'll pay your mileage!

Stronger together

We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

The practical bits

• Temporary contract until March 2027 plus Flexible working hours (we're open to agreeing a work pattern with you)
• Although you'll lone work, we do get together regularly for training and team meetings.
• This is a hybrid role and 60% of your time will be out and about in our communities, you'll spend 2 days in the office, 3 days working at home and from our neighbourhoods.
• You'll need an Enhanced DBS check done and we pay for that.
• You'll manage your own manage diary

Finally

For reasonable adjustments email [e-mail].

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.