Financial Assessment Caseworker

Sunderland City Council; Sunderland; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

Sunderland City Council is seeking a full-time Financial Assessment Caseworker to manage financial assessments for adult social care clients. The role involves advising on contributions, supporting customers with benefits, and maintaining performance statistics. The position offers flexible working arrangements and a supportive team environment.

Benefits

Local Government Pension Scheme

26 days leave plus additional leave scheme

Flexi time for work-life balance

Qualifications

• Manage own caseload and carry out financial assessments.
• Advise on contributions for care services as per Care Act 2014.

Responsibilities

• Offer advice on Deferred Payment Scheme for funding care.
• Conduct welfare benefit checks for customers.

Skills

Communication

Decision Making

Job description

The Social Care Financial Assessment Team are looking to recruit a full time Financial Assessment Caseworker. A new opportunity has become available for a permanent position within the team that we are looking to recruit to.

The team are based at City Hall although you will have an agile working pattern which will include a mixture of working from the office, at home and at home visits to customers own properties and residential care homes.

The successful applicant will manage their own caseload and carry out financial assessments for customers who have been assessed to receive adult social care and support services and advise how much someone would need to contribute towards such services in accordance with Care Act 2014 statutory guidance. They will offer advice and support to customers in accessing the council's Deferred Payment Scheme to fund their care and support services as well as carrying out a welfare benefit check on behalf of the customer to ensure they are claiming the correct benefits for their circumstances. They will also collate, record and maintain statistical information relating to the team activity and performance for a variety of reasons.

You will be part of a busy team and will require excellent communication skills as well as decision making within statutory guidelines.

Why work for Sunderland City Council:
• Automatic enrolment with a pay and reward pension scheme with Local Government Pension Scheme
• 26 days leave (excluding bank holidays) with the advantage of an additional leave scheme
• Additional flexi time to allow for work-life balance

This post is exempt from the rehabilitation of Offenders Act 1974 and therefore will be subject to a DBS check from the Disclosure and Barring Service.

For an informal discussion regarding this post please contact Rachel Jennings on 07881 845713 or email [e-mail]

Applications should be made on-line at northeastjobs.org.uk/sunderlandcitycouncil. For further assistance contact:[e-mail]

CVs are not acceptable.

Please note that all communication regarding your application for this post will be sent to the email address that you have registered online with North East Jobs, including your invitation to any online assessment you are required to undertake and your invite to interview if you are short-listed. Please check your email inbox after the closing date for notifications as you may not be notified by any other means. Please remember to check your junk mail items.