Financial Administrator

Care Concern Group; Birmingham; On-site; GBP 13,000 - 14,000; Part time

Benefits offered by this job

Paid DBS

Pension

Uniform provided

5.6 weeks annual leave

Job summary

Willowbrook Care Home in Birmingham is seeking a part-time Financial Administrator to support the Home Manager with petty cash, residents' funds and financial records.

The role is 20 hours per week, Monday to Friday, 9:00am–5:00pm, with paid DBS, pension, uniform and 5.6 weeks leave based on a full-time contract.

You will ensure accurate, confidential finance processing, bank reconciliations and audits, while complying with data protection and safeguarding procedures.

Qualifications

• Experience in financial administration, bookkeeping, cash handling or a similar administrative role.
• Strong numerical skills with high accuracy and attention to detail.
• Experience completing reconciliations and investigating discrepancies.
• Trustworthy handling residents' money and sensitive financial information.
• Strong organisational skills with ability to meet deadlines and work independently.
• Good written and verbal communication with a professional manner.
• Proficient with Excel, Word, email and electronic record-keeping systems.
• Understanding of confidentiality, safeguarding and data protection.
• Experience with residents' monies in care/health/social care is desirable.
• Desirable bookkeeping/accounting/business administration qualification.

Responsibilities

• Maintain records of residents' funds and reconcile petty cash.
• Record receipts and withdrawals with proper authorisation and documentation.
• Support banking processes and prepare financial summaries for audits.
• Identify discrepancies and report concerns including safeguarding issues.
• Ensure data protection and confidentiality in all financial processes.

Skills

Financial administration

Bookkeeping

Cash handling

Numerical accuracy

Reconciliations

Data protection

Confidentiality

Organisational skills

Communication

Education

Bookkeeping/accounting/business administration qualification

Tools

Microsoft Excel

Microsoft Word

Email

Electronic record-keeping systems

Job description

Willowbrook Care Home is a specialist service in Birmingham, providing high quality care for up to 75 residents living with dementia, mental health conditions and complex needs. The home delivers clinically led, person centred care within a structured and supportive environment, promoting independence, stability and overall wellbeing.

Financial Administrator (Part-Time) Contract

• £12.71 per hour
• Contracted to 20 hours per week
• Monday to Friday, between 9:00am and 5:00pm, with the agreed working pattern arranged on a part-time basis
• Paid DBS, pension and uniform provided
• 5.6 weeks annual leave (based on a full time contract)

Role Overview

As Financial Administrator, you will provide accurate, confidential and well-organised financial administration for Willowbrook Care Home, supporting the Home Manager with the effective management of petty cash, residents' monies and financial records.

You will be responsible for maintaining accurate records of residents' funds, recording receipts and withdrawals, issuing receipts, completing regular reconciliations and ensuring all transactions are supported by the appropriate authorisation and documentation. You will also manage the petty cash float, arrange replenishment when required and ensure cash and financial information are stored securely.

You will support banking and receipt processes, prepare financial summaries and documentation for the Home Manager, and assist with internal and external audits. You will be expected to identify and promptly report any discrepancies, missing funds or concerns, including potential financial abuse or poor practice, in line with safeguarding and reporting procedures.

Working closely with residents, relatives, representatives, colleagues and approved external contacts, you will provide a professional and respectful service while maintaining confidentiality, appropriate boundaries and compliance with data protection requirements.

What We Are Looking For

• Previous experience in financial administration, bookkeeping, cash handling or a similar administrative role.
• Strong numerical skills with excellent accuracy and attention to detail.
• Experience completing reconciliations and identifying or investigating discrepancies.
• Trustworthy and confident handling residents' money and sensitive financial information.
• Strong organisational skills with the ability to manage deadlines and work independently.
• Good written and verbal communication skills with a professional and approachable manner.
• Competent using Microsoft Excel, Word, email and electronic record-keeping systems.
• Understanding of confidentiality, safeguarding, data protection and financial controls.
• Experience working with residents' personal monies within a care, health or social care environment is desirable.
• A relevant qualification in bookkeeping, accounting or business administration is desirable.

About Us

Willowbrook Care Home is part of Willinbrook Healthcare, the specialist complex care division of Care Concern Group, a family owned, market leading care provider with a strong and growing presence across the United Kingdom. We are committed to delivering high quality care and developing supportive, rewarding workplaces where our teams can thrive.

Through Willinbrook Healthcare, we deliver high quality, clinically led care for adults with complex physical and mental health needs within specialist, supportive environments.

Our five core values Trust, Respect, Passion, Kindness and Inclusivity are at the heart of everything we do, shaping the care we deliver and the environments we create. If you share these values and want to build or develop your career in a specialist care environment, we would love to hear from you.