Finance Transformation BA & Customer Journey Lead (Hybrid)

Adecco Colombia S.A.; West of England; Hybrid; GBP 59,000 - 72,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

Ajilon (Adecco) is seeking an experienced Business Analyst to support a high-profile Finance Transformation Programme. The role focuses on improving finance planning, forecasting, and management reporting through process improvement, modern planning technologies and AI-enabled solutions.

Working within a cross-functional team, you will help define future-state processes, customer journeys, reporting requirements and data capabilities while engaging with senior stakeholders across the business.

Qualifications

• Experience delivering finance transformation or change programmes.
• Strong planning, forecasting, budgeting and management reporting knowledge.
• Experience gathering and documenting complex business requirements.
• Strong business analysis and customer journey mapping skills.
• Experience facilitating workshops with senior stakeholders.
• Ability to lead requirements activities independently.
• Experience working in agile environments with product, engineering and testing teams.
• Strong analytical, stakeholder management and communication skills.

Responsibilities

• Lead discovery, analysis and design activities across finance transformation initiatives.
• Facilitate workshops with stakeholders, finance teams, product owners, architects and SMEs.
• Map current and future state processes to improve efficiency, controls and user experience.
• Translate business requirements into customer journeys, features and user stories.
• Define requirements for planning, reporting and management information solutions.
• Work with engineering and data teams to shape target operating models and data processes.
• Support delivery from requirements through testing and implementation.
• Produce high-quality business documentation and process maps.
• Drive alignment across transformation workstreams.

Skills

Stakeholder management

Attention to detail

Proactive approach

Leadership in presentations

Education

ACA/ACCA/CIMA or equivalent

Finance degree

Tools

Oracle EPM

IBM Planning Analytics

Power BI

Looker

GCP Looker

Other EPM platforms

Job description

Ajilon (Adecco) is seeking an experienced Business Analyst to support a high-profile Finance Transformation Programme. The role focuses on improving finance planning, forecasting, and management reporting through process improvement, modern planning technologies and AI-enabled solutions.

Working within a cross-functional team, you will help define future-state processes, customer journeys, reporting requirements and data capabilities while engaging with senior stakeholders across the business.