Finance Operations Team Lead (Hybrid) - Healthcare Billing

Aviva; Norwich; Hybrid; GBP 42,000 - 51,000; Full time

Benefits offered by this job

Bonus 10%

Pension scheme (up to 14%)

Private Medical

Staff discounts

22–29 days leave

Share schemes

Volunteering days

Flexible benefits

Wellbeing support

Job summary

Aviva in Norwich is seeking a Finance Operations Team Manager for a 10-month fixed-term contract. You will lead a team of five within the General Ledger Accounting, Financial Control & Operations function, delivering accurate, timely service for healthcare clients.

The role combines people leadership with process improvements, cross-team collaboration and robust controls. 50% hybrid work, salary circa £45,000 plus a 10% bonus potential and generous benefits.

Qualifications

• Strong people management experience delivering accurate, deadline-driven work.
• Experience balancing service issues and competing demands in a busy environment.
• Strong relationship and communication skills across teams.

Responsibilities

• Lead a team of five within Healthcare billing and collections.
• Ensure priorities are managed and service delivered accurately and timely.
• Investigate and resolve billing and collection queries with clear ownership and resolution.

Skills

People management

Prioritisation

Cross-team collaboration

Communication

Problem solving

Job description

Aviva in Norwich is seeking a Finance Operations Team Manager for a 10-month fixed-term contract. You will lead a team of five within the General Ledger Accounting, Financial Control & Operations function, delivering accurate, timely service for healthcare clients.

The role combines people leadership with process improvements, cross-team collaboration and robust controls. 50% hybrid work, salary circa £45,000 plus a 10% bonus potential and generous benefits.