Finance Operations Lead — Hybrid, Automate & Optimize

Health and Care Management Ltd; Tewkesbury; Hybride; GBP 55 000 - 60 000; Plein temps

Avantages offerts par ce poste

Medicash Health Plan

Pension Scheme

Annual Leave 25 days

Résumé du poste

Health and Care Management Ltd in the United Kingdom is seeking a Finance Operations Lead in Tewkesbury with a hybrid working pattern. You will lead transactional finance teams across accounts payable, accounts receivable, billing and credit control, driving controls and scalable operations.

The role emphasizes automation, KPI reporting and data-driven management, with a focus on improving cash collection, working capital and process efficiency.

Qualifications

• Significant experience leading AP/AR, billing or credit control teams.
• Proven ability to run high-volume transactional finance processes.
• Strong financial controls, reconciliations and month-end discipline.
• Experience building KPI reporting and dashboards.
• Ability to drive automation and AI tools in finance operations.

Responsabilités

• Lead and manage accounts payable, accounts receivable, billing, credit control and transactional finance teams.
• Establish clear ownership, accountabilities and service standards across transactional finance processes.
• Build a culture of accuracy, accountability, continuous improvement and timely issue resolution.
• Provide day-to-day leadership, coaching, development and performance management for team members.
• Support the move from fragmented entity-specific activity to a group finance operations function with clear role ownership.
• Own the end-to-end accounts payable process, including supplier onboarding, invoice processing, approval workflows, payment runs, supplier reconciliations and aged creditor reporting.
• Ensure payment processes are controlled, efficient and aligned with delegated authority and cash management requirements.
• Improve supplier reconciliations, query management and the consistency of issue resolution.
• Identify opportunities to reduce manual invoice handling, duplicate processing and avoidable supplier queries.
• Own end-to-end accounts receivable and billing processes, including invoicing accuracy, billing timeliness, credit control, cash allocation and aged debt management.
• Drive improvements in billing discipline, debtor reporting, cash collection and query resolution
• Support stronger working capital management through better visibility over debt, types of debt, billing exceptions, collection performance and operational blockers.
• Ensure finance operations provide actionable information to improve cash collection and customer query resolution.
• Document, own and improve key transactional finance processes across AP, AR, billing, credit control, cash allocation and reconciliations.
• Strengthen controls, approval points, reconciliations, exception reporting and month-end cut-off discipline.
• Work with financial control to ensure transactional outputs support accurate month-end reporting, balance sheet integrity and reliable group reporting packs.
• Reduce reliance on manual reconciliations and key individuals by introducing standard operating procedures and control routines.
• Design, build and maintain operational finance reporting packs and KPI suites covering AP, AR, billing, credit control and team productivity.
• Develop dashboards and reporting to track performance, identify bottlenecks and support management action.
• Produce regular reporting on aged debt, cash collection, billing timeliness, invoice processing volumes, query backlogs, payment accuracy, supplier reconciliations, overdue items and team throughput.
• Use KPI reporting to improve daily, weekly and monthly management of finance operations.
• Evidence genuine ability to build reports, interpret data and use KPIs to manage people, process quality and operational performance.
• Act as the key finance operations process owner for transactional workflows within Business Central and connected operating systems.
• Work with finance, IT and operational teams to improve data flows into finance and reduce manual correction.
• Identify and implement opportunities to use automation, workflow tools, AI and better reporting to reduce repetitive tasks, improve data quality and increase team capacity.
• Maintain a practical understanding of how transactional data flows through operational systems into finance systems and reporting outputs.
• Lead initiatives to simplify, standardise and automate transactional finance processes.
• Identify root causes of recurring issues and work upstream with operational teams to prevent errors entering finance processes.
• Move the team from reactive problem solving and manual correction to preventative controls, better source data and standardised processes.
• Track benefits from improvements, including reduced processing times, fewer errors, cleaner data, improved working capital metrics and reduced manual intervention.

Connaissances

Team leadership

Accounts payable

Accounts receivable

Billing & credit control

Data-driven management

Description du poste

Health and Care Management Ltd in the United Kingdom is seeking a Finance Operations Lead in Tewkesbury with a hybrid working pattern. You will lead transactional finance teams across accounts payable, accounts receivable, billing and credit control, driving controls and scalable operations.

The role emphasizes automation, KPI reporting and data-driven management, with a focus on improving cash collection, working capital and process efficiency.