Finance & Operations Coordinator

CareScribe; Bristol; On-site; GBP 28,000 - 38,000; Full time

Job summary

CareScribe is seeking a Finance & Operations Coordinator to support daily operations and finance processes. This role is ideal for someone early in their career, offering the chance to learn and contribute to a mission-driven tech company. Responsibilities include managing finance tasks, supporting operations, and maintaining office functionality. The position offers a competitive salary and a range of benefits, including flexible working hours and a supportive team environment.

Benefits

Enhanced company pension contribution of 5%

Personal development allowance of £250 a year

Cycle to work scheme

25 days leave plus bank holidays

Up to 40 days of paid compassionate leave

Parental leave up to 16 weeks full pay

Company sick pay – 4 weeks full pay

Regular company social events

Dog-friendly office

Qualifications

• Early in career with administrative, finance, or operations experience.
• Confident with digital tools and quick to learn new systems.
• Detail-oriented and proactive in problem-solving.

Responsibilities

• Owning key finance processes like payment cycles and invoice reconciliation.
• Managing finance-related communications and supporting external accountants.
• Maintaining office supplies and ensuring operational processes are documented.

Skills

Organisational skills

Problem-solving

Communication

Tech-savvy

Tools

Xero

Trello

Job description

At CareScribe, we’re building assistive technology that helps people get more from every conversation, whether that’s in the workplace, in education, or in everyday life. Our tools don’t just remove barriers; they actively empower people to engage, understand, and connect better.

Our products – Caption.Ed , a captioning and note-taking app, and TalkType , a dictation tool, are already supporting thousands of people worldwide. Originally created to support neurodivergent and disabled people, they reduce anxiety, boost confidence, and help people thrive. And while that’s still core to our mission, we’re now thinking bigger about how we can help anyone communicate more confidently.

As our Finance & Operations Coordinator, you’ll play a vital role in keeping the day-to-day operations of our business running smoothly – supporting both our customers and internal teams.

You’ll take ownership of key finance processes like accounts payable, purchase requests, and revenue checks, while also managing finance-related communications and supporting our external accountants. Alongside finance, you’ll also be the go-to person for a variety of operations tasks – from keeping the office stocked and functional, to issuing licenses and helping document key processes that keep everything flowing.

This is a hands-on, varied role that’s ideal for someone early in their career who is highly organised, tech-savvy, and keen to learn. You’ll be surrounded by a supportive team, have the chance to take real ownership of tasks, and play an important part in building a Finance & Operations function that scales with the business.

What you’ll be doing

• Owning key finance processes – running payment cycles, processing purchase requests, reconciling invoices and managing supplier and expense payments using our finance tools.
• Helping keep us on track – supporting automated invoicing, following up on outstanding payments, and helping us stay in control of our revenue collection and reporting.
• Being the face of Finance – managing our customer-facing finance inbox, responding to queries, and helping internal teams (especially Sales) get the finance support they need.
• Supporting operational requests – triaging internal requests, helping teams navigate processes, and documenting operational needs to support prioritisation and improvements.
• Keeping things running behind the scenes – maintaining our office space and supplies, issuing software licences, and ensuring policies and processes are clearly documented and accessible.
• Contributing to improvements – spotting inefficiencies, identifying opportunities to streamline processes, and working with the Senior Finance & Operations Manager to strengthen how we operate.

About you

• You’re early in your career and looking for a role where you can build on your existing skills, learn fast, and make an impact.
• You’ve already had some hands-on experience in an administrative, finance, or operations role.
• You’re confident with digital tools and quick to learn new systems — whether it’s a finance platform like Xero, a task board like Trello, or our internal wiki.
• You’re organised and detail-oriented — someone who takes pride in doing things the right way and keeping things running smoothly.
• You’re a natural problem-solver with a proactive mindset — you spot inefficiencies, suggest improvements, and help prevent future issues.
• You communicate clearly and professionally, whether replying to a customer query or working with a teammate to get something done.
• You like variety in your day — switching between finance tasks, office support, and operational requests keeps things interesting for you.
• You’re excited by the idea of joining a fast-growing tech company and contribute to a mission-driven team where your work really matters.

What we offer

The starting salary for this role ranges from £28k to £38k, depending on experience. We work from our modern offices next to Bristol Temple Meads Station, with two in-person days per week and flexible working hours between 7:00 a.m. and 8:00 p.m. Our other benefits include:

• Enhanced company pension contribution of 5%
• Personal development allowance of £250 a year
• Cycle to work scheme

Time away

• 25 days leave (plus bank holidays), increasing to a maximum of 30 days
• Purchase up to 5 days a year (up to maximum of 30 days in total)
• Up to 40 days of paid compassionate leave
• Parental leave: up to 16 weeks full pay/8 weeks half pay, up to 6 weeks Partner leave
• Work away scheme – up to 10 days a year

Health and wellbeing

• Company sick pay – 4 weeks full pay and 4 weeks half pay
• Spill – therapy sessions with additional support for menopause or baby loss
• Health Shield cash plan and £500 towards diagnosis of a neurodivergent condition

Social and community

• Friends and family – free use of Caption.Ed and TalkType for up to five people
• Regular company social events and away days
• Dog-friendly office – for well-behaved canines

Application Process

️ Apply directly on LinkedIn or email [e-mail] , with your CV and cover letter

️ A conversation with our Senior Finance & Operations Manager to understand your experience, motivations, and fit for the role.

An in-person interview where we’ll find out more about your technical skills and how your working style aligns with our Operating Principles.

We’ll share the candidate briefin advance to give you time to prepare and showcase your experience.

CareScribe is an equal opportunities employer. We do not discriminate based on race, religion, sexual orientation, national origin, political affiliation, disability, age, marital status, medical history, parental status or genetic information.

Recruiters – we are not accepting speculative CV submissions for now, we will be in touch if we require your help. We will not treat any speculative CV submissions as referrals.