Finance Business Analyst

Tenzo - Restaurant PerformanceOps; Greater London; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Work from Home budget (£75)

Office in London (WeWork Marylebone)

Stock Options

Pension scheme

Annual leave 25 days

Work abroad up to 2 weeks

Development time

Team events

Job summary

Tenzo is seeking a hands-on finance professional to join our London team as part of the Finance group. You’ll work directly with the VP of Finance to drive clarity in reporting and keep our systems running smoothly while you dig into the numbers to illuminate the business.

You’ll own monthly P&L, KPI dashboards, and core SaaS metrics; improve the Xero ecosystem and integrations; and support month‑end close with a proactive, automation‑minded mindset. Hybrid work in London.

Qualifications

• 3–5 years in a finance role with ownership of a reporting cycle or close process
• Strong in Excel/Google Sheets; able to build models from scratch
• Hands‑on experience with Xero or similar bookkeeping tools
• Understanding SaaS metrics: MRR, ARR, churn, CAC, LTV

Responsibilities

• Own internal management reporting: monthly P/L, board packs, KPI dashboards
• Maintain and improve finance systems (Xero, billing platform, integrations)
• Track and report core SaaS metrics (MRR, ARR, churn, CAC, LTV)
• Support month‑end close, reconciliations, liaise with external accountants
• Identify automation opportunities, including AI-assisted processes
• Provide ad‑hoc analyses to support commercial decisions

Skills

Excel/Google Sheets

Advanced modelling

SaaS metrics

Ambiguity navigation

Startup experience

Education

Part-qualified CIMA/ACCA

Tools

Xero

Job description

Who We Are

At Tenzo, we’re transforming the way restaurants operate. Our Restaurant Reporting & Intelligence platform brings together data from multiple systems to deliver real-time, actionable insights — helping operators boost sales, cut waste, and run smoother businesses. As one of our customers put it, “It’s helped us make smarter, faster decisions and spot opportunities we might have missed before.”

Location: London (Hybrid)

Job type: Full time

Who We Are

At Tenzo, we’re transforming the way restaurants operate. Our Restaurant Reporting & Intelligence platform brings together data from multiple systems to deliver real-time, actionable insights — helping operators boost sales, cut waste, and run smoother businesses. As one of our customers put it, “It’s helped us make smarter, faster decisions and spot opportunities we might have missed before.”

We’re a team of hospitality enthusiasts and tech builders backed by top-tier Silicon Valley investors and guided by experienced advisors including Jane O'Riordan and Floor Bleeker. We work with 200+ logos including leading hospitality brands like IHG hotels, Knoops, JKS, and Time Out Markets across Asia, Africa, North America, Europe, and Australia — and we’re just getting started. Join us on our mission to help restaurants around the world move from surviving to thriving.

About The Role

You’ll be the operational core of our Finance team, working directly with the VP of Finance. Half your time will be keeping our reporting sharp and our systems running smoothly; the other half will be digging into the numbers to help us understand the business better. This is a hands‑on, high‑ownership role — not a support function.

Your Mission

• Own our internal management reporting: monthly P&L, board packs, KPI dashboards
• Maintain and improve our finance systems (Xero, billing platform, integrations) — you’ll be the person who spots when something’s broken and fixes it
• Track and report on our core SaaS metrics: MRR, ARR, churn, CAC, LTV
• Support month‑end close, reconciliations, and liaison with our external accountants
• Build and improve processes — you actively look for what to automate, including with AI tools
• Provide ad‑hoc analysis to support commercial decisions across the business.

About You

• 3–5 years in a finance role, with at least one position where you had clear individual ownership — of a reporting cycle, a system, or a close process — not just as part of a larger team
• Strong in Excel/Google Sheets; comfortable building models from scratch, not just maintaining someone else’s
• Hands‑on experience with Xero or similar bookkeeping tools, including admin and troubleshooting — not just read access
• You understand SaaS business models and why the metrics matter (MRR, NRR, churn, CAC)
• Part‑qualified CIMA or ACCA — actively studying preferred
• You see AI and automation as tools that free you up for better work — you’re already using them, or actively looking to. You’re not waiting to be told what to automate
• You’ve worked in a startup or scale‑up and are comfortable navigating ambiguity
• You leave processes better than you found them

Work Perks And Benefits

Tenzo is committed to improving the general well‑being of our team members. As our 'Passionate about our people' value states: we aim to create a supportive and diverse environment for our people to grow. Working as part of a small team, you will benefit from a level of responsibility from the get‑go. We also commit to a dedicated time for personal development and clear career progression in an exciting time of growth and development of the company.

• Tenzo Swag We’ll hook you up with workstation perks, Macbook and all software needed on your first day!
• Work from Home You’ll receive a £75 work from home set up budget, which renews every year
• Flexible Working A minimum of 2 days a week in the London office, plus any additional days such as trade shows, team quarterly meet‑ups
• Stock Options Eligibility to our stock options program
• Pension ESG pension scheme
• Office Location WeWork Marylebone - North West House, 119 Marylebone Rd, London NW1 5PU
• Customer Lunches Every quarter we plan a team lunch at one of our customer’s restaurants (we accommodate all dietary requirements)
• Tenzo Offsite A chance to meet fellow team members from all over the world at our annual team offsite
• Your Eyesight We cover tests and contribute £75 to spectacles (or equivalent in local currency)
• Your Development Dedicated time for personal & professional development (we’re supportive of external L&D resources when needed)
• Annual Leave 25 days of holiday + bank holidays (increasing to 27 after 1 year and 29 after 2 years tenure)
• Work Abroad Seeking a change in environment? Enjoy up to 2 weeks during the UK summertime working abroad!
• Start‑up Life Working as part of a small team, you benefit from a level of responsibility from the get go
• Socials Quarterly events both in person and virtually!

Diversity and Inclusion

Tenzo is an equal‑opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, colour, national origin, religion, gender, gender identity or expression, sexual orientation, marital status, age, veteran status, or disability status.