Finance, Benefit and Debt Adviser for HMPPS

Citizens Advice BANES; Luton; On-site; GBP 25,000 - 28,000; Full time

Job summary

Citizens Advice Luton is seeking a Finance, Benefit and Debt Adviser for HMPPS. The role is office-based in Luton/Bedford and is a full-time fixed-term contract until 31 March 2027.

Salary £24,925 - £27,500 per annum, depending on experience. The adviser will provide debt and financial guidance to People on Probation, supported by grant funding from the Ministry of Justice, with interviews on 12 October 2026.

Job description

Finance, Benefit and Debt Adviser for HMPPS

Apply before 11.59pm on 5 October 2026.

Job summary

Salary £24,925 - £27,500 per annum (depending on experience)

Location Luton/Bedford

Workplace Office based

Contract Fixed term contract, until 31 March 2027

Interviews will take place on 12 October 2026.

About the role

Citizens Advice Luton is a well-respected local charity with over 30 years' experience of delivering free, independent and impartial information, advice and casework services which meet the changing needs of local residents. Our aims are to provide the independent, impartial, confidential and free advice people need for the problems they face and to improve the policies and practices that affect people's lives.

We have grant funding from the Ministry of Justice to provide Finance, Benefit and Debt advice to male People on Probation in the Luton and Bedfordshire areas. The anticipated outcome is for People on Probation to achieve stable and lawful income with reduced debt and improved skills to manage finances. The role will involve giving advice through various channels including telephone, email and face to face which will include advice at the Probation offices in Luton and Bedfordshire. We are looking for a team member who is trained in debt advice or someone who is willing to undertake the necessary training. Previous advice knowledge would be an advantage.

The role is full time - 37 hours per week over 5 days (Monday to Friday).

OUR VALUES: Our high-performing team ethic is based completely on fairness, equality, thoroughness and recognition.

Citizens Advice Luton is committed to equality and diversity and welcomes applications from all sections of the community.

We're Disability Confident

Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.