Collections Analyst

Sherwin-Williams; Witney; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Work-life balance

Continuous training

Career growth opportunities

Job summary

Sherwin-Williams is seeking a Credit Control professional in Witney, England. This hybrid role involves managing customer accounts, optimising revenue, and minimising bad debt risk.

You will engage in collection activities, prepare timely reports, and work closely with the sales team to enhance customer relations. The ideal candidate has at least 2 years of experience in credit control or accounting.

In return, we offer competitive compensation and support for your wellbeing.

Qualifications

• Minimum 2 years experience in Credit Control or Accounting.
• Strong understanding of credit control principles and processes.
• Excellent knowledge of Microsoft Office (Outlook, Word, Excel).

Responsibilities

• Develop and maintain effective relationships with sales and customers.
• Reduce bad debt expense through effective collection activities.
• Provide timely reports on the status of collection activities.

Skills

Credit Control Principles

Account Reconciliation

Microsoft Office Suite

Finance Systems (e.g., Oracle, SAP)

Education

CICM, AAT, or relevant professional qualifications

Job description

In this role, you will drive profitable sales by maximising revenue within the shortest possible timeframe while minimising bad debt risk. You will protect and optimise the company’s investment in accounts receivable, ensuring strong financial returns from working capital.

You will also deliver accurate, timely financial and administrative support, ensuring efficient management of customer accounts and prompt payment collection.

This position is based at our Witney offices in Oxfordshire, working 3 days a week in the office, working on a hybrid basis.

In this role you will be responsible for...

• Develop and maintain effective working relationships with the sales organization and customers to enhance collection efforts while ensuring repeat business.
• Reduce outside collection and bad debt expense through the effective collection's activity
• Initiate contact with business units & customers, and follow up as needed to obtain commitments for payment or unfulfilled customer payments
• Maintain open communication with customers and field personnel to promote future business opportunities
• Monitoring and control of debt/Aged debt overview: ensuring agreed terms are adhered to by customers.
• Provide management accurate and timely reports on the status of collection of collection activity
• Document of customer commitments for payment
• Document and communicate customer disputed items or complaints
• Order release
• Query management
• Month End Aged Debt reporting, including monthly review calls liaising with Finance Directors, Sales/Business Managers

The skills and experience we are ideally looking for...

• Minimum 2 years experience in Credit Control or Accounting
• Strong understanding of credit control principles and processes
• Experience in account reconciliation and balance management
• Excellent knowledge of Microsoft Office (Outlook, Word, Excel)
• Experience using finance systems (e.g: Oracle, SAP, sage, ABM, Proginov, JDE)

Preferred:

• CICM, AAT studier, part qualified accountant or other relevant professional qualifications.
• Fluency in a European language (Polish, French, Spanish, Portuguese or any Nordic languages)

What We Can Offer

• Work-life balance that supports your wellbeing
• Competitive compensation programme
• Career growth opportunities in a truly international environment
• Be part of innovation leaders in the protective coatings industry
• Access to Sherwin Academy for continuous training at all levels
• Wellbeing, mental health, women & inclusion networks and support, and ID&E programmes that make a difference

Eligibility to Work

You will need to provide proof of right to work. It is a condition of any offer of employment we make to you that you have the permission to work in the country for the role for which you are applying for.

Equal Opportunity Employer

An equal opportunity employer, all qualified applicants will receive consideration for employment and will not be discriminated against based on race, colour, religion or belief, gender, sexual orientation, gender identity, ethnic or national origin, disability, age pregnancy or maternity, marital or civil partner status, or any other protected characteristic prohibited by law.