Collections Analyst

Planet Pharma; Swindon; On-site; GBP 24,000 - 30,000; Full time

Job summary

Planet Pharma is partnering with a leading global pharmaceutical organisation to recruit a Collections Analyst / Credit Controller for a temporary opportunity based in Swindon. This role sits within a busy finance team and focuses on supporting cash flow performance through effective account management, collections activity, and customer query resolution.

As a Collections Analyst, you will manage a portfolio of customer accounts, ensuring payments are received in line with agreed terms, while

Qualifications

• Previous experience in B2B collections, credit control, or accounts receivable.
• Strong written and verbal communication skills.
• Excellent organisational and analytical abilities.
• Ability to handle challenging conversations with professionalism and diplomacy.
• Proficiency in Microsoft Office applications, including Excel, Word, Outlook, and Teams.
• Strong attention to detail with the ability to manage multiple priorities and deadlines.

Responsibilities

• Manage a portfolio of customer accounts to ensure timely payments.
• Resolve disputes and reconcile accounts with internal stakeholders.
• Upload invoices to customer billing portals and support finance projects.
• Maintain strong working relationships to support cash flow.

Skills

B2B collections

Credit control

Accounts receivable

Communication skills

MS Office suite

Tools

Excel

Word

Outlook

Teams

Job description

Planet Pharma is partnering with a leading global pharmaceutical organisation to recruit a Collections Analyst / Credit Controller for a temporary opportunity based in Swindon. This role sits within a busy finance team and is focused on supporting cash flow performance through effective account management, collections activity, and customer query resolution.

As a Collections Analyst, you will manage a portfolio of customer accounts, ensuring payments are received in line with agreed terms. You will work closely with both customers and internal stakeholders to resolve disputes, reconcile accounts, and maintain strong working relationships that support timely collections. The role also involves uploading invoices to customer billing portals, participating in internal discussions to address outstanding issues, and supporting wider finance projects where required.

This position would suit a proactive and detail-oriented professional who enjoys problem-solving, building relationships, and working in a fast-paced environment.

Key Requirements

• Previous experience in B2B collections, credit control, or accounts receivable
• Strong written and verbal communication skills
• Excellent organisational and analytical abilities
• Ability to handle challenging conversations with professionalism and diplomacy
• Proficiency in Microsoft Office applications, including Excel, Word, Outlook, and Teams
• Strong attention to detail with the ability to manage multiple priorities and deadlines

Why Apply?

This is an excellent opportunity to join a highly respected organisation within the pharmaceutical industry, where you'll gain valuable experience in a collaborative finance environment and make a direct impact on business performance.