Credit Controller

Jobtailor; Oxford; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

Private Medical Insurance

Dental Insurance

Parental Support

Salary-Exchange Pension

Employee Assistance Programme (EAP)

Local Oxford Discounts

Cycle-to-work Scheme

Flu Jabs

Job summary

Aurora Energy Research Limited is seeking an experienced Credit Controller to join a dynamic, fast-paced international company in the subscription and advisory space. You will oversee global collection activity and contribute to implementing robust group credit policies.

You will help develop global policies and act as the key contact for regional sections of the credit control function, working with cross-functional teams to ensure timely debt collection and policy alignment.

Qualifications

• Minimum of 4 years' experience as Credit Controller.
• Strong knowledge of Credit Policy, Processes and Procedures.
• Excellent written and verbal communication and negotiation skills.
• Experience in managing high-volume accounts across multiple countries/currencies.
• Good working knowledge of ERP systems (MS Dynamics) and Microsoft Excel.

Responsibilities

• Meet monthly cash targets.
• Reduce debt older than 90 days.
• Experience with ledger reconciliation, refunds, write-offs, unallocated credits, credit notes, cash flow forecasting, reporting, and bad debt provisions.
• Manage high-volume accounts across multiple countries/currencies.
• Maintain accurate collection notes and follow-up actions; update policies and ERP processes.
• Collaborate with Account Managers and Credit Control Manager per escalation procedures.
• Develop relationships with stakeholders and run regular debt-review meetings to meet targets.

Skills

Credit control

Customer service

Negotiation

Financial analysis

Time management

Tools

Microsoft Dynamics

Microsoft Excel

Job description

Credit Controller

Department: Core - Finance

Employment Type: Permanent - Full Time

Location: Oxford, UK

Reporting To: Tarah Hoile

Description

We are looking for an experienced Credit Controller to work within a dynamic, and fast-paced international company in the subscription and advisory space. This individual will be responsible for overseeing our global collection activity and supporting the Credit Manager’s implementation of robust group credit policies.

You will have the opportunity to work within a newly formed credit control team, to assist in developing global policies and procedures in collection. You will be the key contact person for regional sections of the credit control function.

A highly motivated individual with the ability to work proactively and independently, you must be able to communicate at all levels and across functions.

Key Responsibilities

• Responsible for meeting monthly cash target
• Responsible for bringing the overall debt down to minimum especially >90 days
• Experience in ledger reconciliation, refund, write off, managing unallocated credit, credit notes, cash flow forecasting, reporting, bad debt provision etc
• Experience in managing high volume of accounts (multiple countries/currencies)
• Ensure meticulous accuracy and timeliness in updating collection notes and follow-up actions
• Assist in the implementation of robust Credit Control policies across the Group, optimizing processes, and ERP
• Review, resolve, redirect & monitor dispute queries
• Collaborate and escalate difficult account(s) to Account Manager and Credit Control Manager following Collection/Escalation process
• Develop and maintain strong relationships with stakeholders, facilitating regular review meetings to focus on timely debt collection and meet set targets and timetables

Skills, Knowledge and Expertise

Required attributes:

• Minimum of 4 years' experience as Credit Controller, managing high volume of accounts
• Good understanding of Credit Policy, Processes and Procedures
• Strong customer service mindset with the ability to solve it right the first time
• Good written and verbal communication and negotiation skills
• Strong financial analysis skills, organization and time management skills, with demonstrated success managing multiple priorities
• Good working knowledge of an ERP (Enterprise Resources Platform) system (Currently using Microsoft Dynamics) and Microsoft Office Excel
• Dedicated team player, understanding that you deliver as a team, and it is always best when you collaborate to find solutions to problems
• Demonstrated ability to learn with your peers and others and support a culture of resiliency in a continuously changing environment

Desirable attributes:

• Additional languages, especially Spanish, French or Italian, would be advantageous
• Experience working in a team which handles accounts across several countries in UK/Europe and US

What we offer

Some of the benefits we include are:

• Private Medical Insurance
• Dental Insurance
• Parental Support
• Salary-Exchange Pension
• Employee Assistance Programme (EAP)
• Local Oxford Discounts
• Cycle-to-work Scheme
• Flu Jabs

At AER, we are committed to offering flexibility in the way we work. Most of our roles are hybrid with a mix of in-office/home working and potentially adjustable working hours. Let’s discuss what works for you and AER during the interview process.

The Company is committed to the principle that no employee or job applicant shall receive unfavourable treatment on grounds of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, and maternity.

To apply, please submit your Résumé / CV, a personal summary, your salary expectations and please inform us of your notice period.

Unfortunately, we are unable to accept applications via email, telephone, or social media platforms. To be considered for this position, please submit your application using the link provided. Applications submitted through any other channel will not be reviewed.