Collections Analyst

PE Global (UK); Swindon; On-site; GBP 26,000 - 32,000; Full time

Job summary

PE Global (UK) is recruiting a Collections Analyst for a leading multinational Pharma client in Swindon. This is a 6-month contract with a pay rate of £13.50 per hour. You will manage a dedicated portfolio of customer accounts, drive timely cash collections, and ensure invoices are uploaded to portals while resolving queries efficiently.

The role emphasizes strong communication, stakeholder collaboration, and adherence to the client’s values. Visa sponsorship is not provided.

Qualifications

• Accounts Receivable experience desirable.
• Background in B2B collections.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook, Teams).
• Tactful, diplomatic in challenging conversations.
• Strong organisational and analytical capabilities.
• Ability to multitask and meet deadlines in a fast-paced environment.

Responsibilities

• Managing a portfolio of customer accounts.
• Leading collection activities to secure timely payments.
• Investigating and resolving customer disputes.
• Building relationships with internal stakeholders to speed up resolution.
• Analysing and reconciling customer accounts.
• Participating in calls with internal teams to address issues.
• Uploading web billing invoices to customer portals.
• Supporting ad hoc projects as assigned by the Manager.
• Ensuring ethical, professional interactions and quality work.

Skills

Communication skills

Microsoft Office

Accounts Receivable

Client relationships

Analytical thinking

Multitasking

Tools

Microsoft Office (Word, Excel, Outlook, Teams)

Job description

PE Global is currently recruiting for a Collections Analyst for a leading multi-national Pharma client based in Swindon.

This is an initial 6 months contract position.

Pay rate is £13.50ph

As a Collections Analyst/Credit Controller, you will manage a dedicated portfolio of customer accounts and take ownership of driving timely cash collections. You’ll ensure customers adhere to agreed payment terms, upload web billing invoices promptly, and resolve queries efficiently to maintain strong financial performance.

Duties of the role/Responsibilities

• Managing a portfolio of customer accounts
• Leading collection activities to secure timely payments
• Investigating, resolving, and following up on customer disputes
• Building strong relationships with internal stakeholders to accelerate query resolution
• Analysing and reconciling customer accounts
• Participating in calls with internal teams to address issues and agree solutions
• Uploading web billing invoices to customer portals
• Supporting ad hoc projects as assigned by the Manager
• Ensuring that all interactions and engagements are carried out with the highest ethical and professional standards and that all work is accomplished with quality and in accordance with the client’s values.
• Carry out other reasonable tasks as required by the Line Manager.

Education/Experience

• Accounts Receivable experience (desirable)
• Background in B2B collections
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office (Word, Excel, Outlook, Teams)
• The ability to handle challenging conversations with tact and diplomacy
• Strong organisational and analytical capabilities
• The ability to multitask and meet deadlines in a fast paced environment

Please note our client cannot assist with any visa sponsorship and candidates must have the correct visa to live and work in UK