Final Mile Territory Leader: Drive Delivery Excellence

EVRi International; Carlisle; On-site; GBP 35,000 - 39,000; Full time

Job summary

EVRi International in Carlisle is hiring a Final Mile Territory Manager to lead service excellence across Delivery Units, drive performance, resolve issues with real-time tools, and engage couriers and partners.

You will manage budgets, use dashboards, and build strong relationships with EBPs, unions, and internal teams. This role demands ownership, accountability and energy to keep parcels moving safely and on time.

Qualifications

• Strong analytical mindset with ability to prioritise effectively.
• Experience managing operational performance in fast-paced environment.
• Excellent communication skills across dispersed teams.
• Ability to empower teams and oversee recruitment/activity when required.
• Knowledge of the self-employed courier model and delivery operations.

Responsibilities

• Own service, cost, and performance across your Delivery Unit(s).
• Ensure on-time parcel flow and courier coverage.
• Analyse dashboards and Service Tracker to identify risks.
• Lead budget management with a focus on cost leadership and efficiency.
• Drive continuous improvement across all operations.

Skills

Analytical mindset

Communication skills

Leadership

Stakeholder management

Tools

Digital dashboards

Job description

EVRi International in Carlisle is hiring a Final Mile Territory Manager to lead service excellence across Delivery Units, drive performance, resolve issues with real-time tools, and engage couriers and partners.

You will manage budgets, use dashboards, and build strong relationships with EBPs, unions, and internal teams. This role demands ownership, accountability and energy to keep parcels moving safely and on time.