File Handler - Military Deafness

Keoghs; Birmingham; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Davies Incentive Plan

25 days annual leave (increase with+?)

Private Medical Insurance (Bupa)

Wellbeing support (Mental health)

Job summary

Davies is seeking a File Handler within its Industrial Disease team in Birmingham to manage a caseload of NIHL claims and deliver strong client outcomes. You will own end-to-end aspects of the claims process, including document review, disclosure, and progression of cases, in a dynamic, supportive environment.

The role offers established career development within a large UK team, with a focus on collaboration, accuracy, and meeting deadlines while upholding Davies Firmwide Values and regulatory

Qualifications

• Experience in handling NIHL disease claims.
• Excellent negotiation and interpersonal skills.
• Ability to work under pressure and manage caseloads independently.

Responsibilities

• Manage caseloads of NIHL claims from initiation to resolution.
• Assess causation and quantum on NIHL cases.
• Prepare reports and disclosures; progress claims with clients.
• Maintain relationships with clients and stakeholders and provide clear instructions.
• Ensure all work aligns with professional standards and firm values.

Skills

NIHL claims experience

Negotiation skills

Communication skills

Attention to detail

Job description

Description

As part of our on-going growth strategy, we are looking for a File Handler to join our Industrial Disease team to help service their ever-growing roster of clients across Industrial Disease. Take ownership of your own caseload of NIHL claims, while making a real impact on clients’ outcomes.

Application Deadline: 2 October 2026

Department: Legal

Location: Birmingham

Description

As part of our on-going growth strategy, we are looking for a File Handler to join our Industrial Disease team to help service their ever-growing roster of clients across Industrial Disease. Take ownership of your own caseload of NIHL claims, while making a real impact on clients’ outcomes.

Come and join a dynamic, supportive, and sociable team with excellent career development opportunities!

About the Team

• The team of 130 specialists operates across the UK, acting for all four of the major legacy insurers, as well as large corporate and public sector bodies.
• They provide a full-service disease offering; combining high-level strategic support and an experienced scalable volume proposition that deals with all types of disease claims, long and short tail.
• The team provides clients with crucial insight into current trends, and how they can improve strategy and reduce claim costs.
• From low value/high volume NIHL claims to group-action abuse claims, the team has the expertise, experience and innovative approach required to handle claims and ensure indemnity spend it kept to a minimum.

Why Apply?

• Be part of a fast-growing, respected team where your work makes a difference.
• Access career development, mentoring, and leadership opportunities.
• Work in a friendly, professional environment that values innovation, collaboration, and results.
• #INDUKI

Key Responsibilities

• Manage your caseload efficiently, reviewing documents and evidence, handling disclosure, preparing reports, and progressing claims.
• Become proficient in assessing causation on military NIHL cases.
• Assessing quantum, to include PSLA, Smith and Manchester and Special Damages.
• Maintain strong relationships with clients, stakeholders, and colleagues, providing clear instructions and effective communication.
• Ensure all work aligns with SRA Standards & Regulations and Davies Firmwide Values.

Skills, Knowledge & Expertise

• Experience in handling NIHL disease claims.
• Effective negotiator with excellent interpersonal, listening, and communication skills.
• Highly self-motivated, able to prioritise, organise, and work under pressure while maintaining attention to detail.

Due to the nature of this position, this role requires candidates to be a sole British National or dual national with one part being British, with no restrictions on working in the UK. Due to the national security requirements of this position, candidates must hold British Citizenship to be eligible to apply.

Job Benefits

• Davies Incentive Plan
• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
• Family Cover Private Medical Insurance (Bupa)
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death in Service
• Critical Illness Cover
• PHI/Income Protection (Private health insurance)
• Pension Contribution based 5% Employee / 3% Employer
• Employee Resource Groups
• Employee Volunteering ProgrammeCycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets

* after successfully completing probation