Field Technician (Previous Relevant Experince is Required)

JR United Kingdom; Swindon; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading technology company is seeking a Field Technician in Swindon to assist with installations and provide technical support. This role offers a chance to work on mission-critical communications and digital infrastructure projects, contributing to public sector services that enhance safety and quality of life.

Benefits

Company Vehicle

Medical insurance

34 days holiday

Company pension scheme

Family-friendly policies

Occupational health support

Discounts on cinema, restaurants, and shopping

Qualifications

• Demonstrable experience in installation and technical support.
• Ability to manage workflow and escalate issues effectively.
• IP experience and knowledge of network infrastructure products preferred.

Responsibilities

• Assist with installation of equipment and materials.
• Provide technical break/fix support for installed solutions.
• Manage daily open incidents and workflows.

Skills

Technical support

Installation

Problem-solving

IP experience

Job description

Field Technician (Previous Relevant Experience is Required), Swindon, Wiltshire

Client:

Telent

Location:

Swindon, Wiltshire, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

11

Posted:

25.05.2025

Expiry Date:

09.07.2025

Job Description:

Field Technician

We are looking to recruit IT Field Engineers to join our team in the United Kingdom. You will need to qualify for Garda clearance to work for us and be willing to travel to customer sites and our head office in Dublin when needed.

This is a great opportunity to work for a company that delivers services to our public sector customers and plays a part in keeping the country safe and saving lives.

We want to hear from you if you meet the following criteria:

Demonstrable experience of:

1. Assisting with the installation of equipment and materials using the latest contract manuals and procedural documents to the required standards of quality and time under the guidance of the Project Lead Engineer / Field Engineer.
2. Providing technical break/fix support for installed solutions.
3. Escalating issues via Field Engineer / Senior Engineer to Problem Management for ongoing incidents of similar nature.
4. Reviewing daily open incidents for your region and actively managing your workflow to close out incidents.
5. Ideally, IP experience and knowledge of working on network infrastructure products / PCs.

What Telent offers:

A career at Telent offers opportunities across sectors, roles, technologies, and customers, allowing you to develop, learn new skills, and make an impact. We are growing and rely on our committed team to deliver excellence.

We foster an inclusive culture that respects and values diversity and ideas, enabling everyone to thrive at work.

The additional benefits include:

• Company Vehicle
• Medical insurance
• 34 days holiday, including public holidays, with options to buy or sell five days annually
• Company pension scheme
• Family-friendly policies
• Occupational health support and wellbeing portal
• Discounts on cinema, restaurants, and shopping through Telent Reward scheme

About Telent:

Telent is a leading technology company specializing in the design, build, support, and maintenance of mission-critical communications and digital infrastructure across the UK. Our work helps connect communities and improve lives through innovative technology. Join us to fulfill your potential and contribute to high-performance projects with over 3,000 dedicated professionals.

Our Values:

• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-focused

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