Field Technician (Previous Relevant Experince is Required)

JR United Kingdom; Hemel Hempstead; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading technology company is seeking a Field Technician in Hemel Hempstead. The role involves assisting with equipment installation, providing technical support, and managing incidents. Ideal candidates will have experience with IP networks and a commitment to quality service.

Benefits

Company Vehicle

Medical Insurance

34 Days Holiday

Company Pension Scheme

Family-friendly Policies

Occupational Health Support

Discounts on Cinema, Restaurants, and Shopping

Qualifications

• Experience assisting with installation of equipment.
• Experience providing technical support for installed solutions.
• Knowledge of IP networks and network infrastructure products.

Responsibilities

• Assist with installation of equipment and materials.
• Provide technical support for installed solutions.
• Manage workflow and resolve open incidents.

Skills

Technical Support

Installation Skills

IP Networks

Network Infrastructure Knowledge

Job description

Job Title: Field Technician (Previous Relevant Experience is Required), Hemel Hempstead

Client:

Telent

Location:

Hemel Hempstead, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

11

Posted:

25.05.2025

Expiry Date:

09.07.2025

Job Description:

Field Technician

We are looking to recruit IT Field Engineers to join our team in the Republic of Ireland. You will need to qualify for Garda clearance to work for us and be willing to travel to customer sites and our head office in Dublin as needed.

This is a great opportunity to work for a company that delivers services to public sector customers and plays a role in keeping the country safe and saving lives.

We want to hear from you if you have the following experience:

• Assisting with the installation of equipment and materials using the latest contract manuals and procedural documents, ensuring quality and timeliness under the guidance of the Project Lead Engineer / Field Engineer.
• Providing technical support for installed solutions.
• Escalating issues via Field Engineer / Senior Engineer to Problem Management for ongoing incidents.
• Reviewing open incidents daily, managing your workflow and utilization to resolve issues.
• Ideally, experience with IP networks and knowledge of network infrastructure products / PCs.

What we offer at Telent:

A career at Telent offers opportunities across sectors, roles, and technologies, fostering skill development and impactful work. We value an inclusive culture that respects diversity and encourages authenticity and growth.

Additional benefits include:

• Company Vehicle
• Medical insurance
• 34 days holiday including public holidays, with options to buy or sell days
• Company pension scheme
• Family-friendly policies
• Occupational health support and wellbeing portal
• Discounts on cinema, restaurants, and shopping through Telent Rewards

About Telent:

Telent is a leading technology company specializing in designing, building, supporting, and maintaining mission-critical communications and digital infrastructure in the UK. Our work connects communities and enhances digital connectivity, with a team of over 3,000 dedicated professionals committed to excellence.

Our Values:

• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-focused

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