Field Technician - Opportunity for full Irish travel (Previous Relevant Experince is Required)

JR United Kingdom; Hounslow; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading technology company is seeking a Field Technician to support public sector customers in the UK and Ireland. This role involves installation, technical support, and travel to customer sites. The company offers a competitive salary, benefits like a company vehicle, medical insurance, and a commitment to diversity and inclusion.

Benefits

Company Vehicle

Medical insurance

34 days holiday

Company pension scheme

Family-friendly policies

Occupational health support

Discounts on cinema and shopping

Qualifications

• Demonstrable experience in installation and technical support.
• Willingness to travel to customer sites and head office in Dublin.
• Ability to manage workflow and close incidents.

Responsibilities

• Assist with installation of equipment and materials.
• Provide technical break/fix support for customer solutions.
• Review and manage open incidents daily.

Skills

Technical break/fix support

Installation of equipment

IP experience

Network infrastructure knowledge

Job description

Field Technician - Opportunity for full Irish travel (Previous Relevant Experience is Required), South West London

Client: Telent

Location: South West London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 11

Posted: 25.05.2025

Expiry Date: 09.07.2025

Job Description:

Field Technician

We are looking to recruit IT Field Engineers to join our team in the Republic of Ireland. You will need to qualify for Garda clearance to work for us and be willing to travel to customer sites and our head office in Dublin when required.

This is a great opportunity to work for a company that delivers services to our public sector customers and plays a vital role in keeping the country safe and saving lives.

We want to hear from you if you meet the following criteria:

Demonstrable experience of:

• Assisting with the installation of equipment and materials using the latest contract manuals and procedural documents to the required standards of quality and time, under the guidance of the Project Lead Engineer / Field Engineer.
• Providing technical break/fix support for customers' installed solutions.
• Escalating issues via Field Engineer / Senior Engineer to Problem Management for ongoing incidents of similar nature.
• Reviewing open incidents daily for your region, actively managing your workflow and utilization to close incidents.
• Ideally, IP experience and knowledge of working on network infrastructure products / PCs.

What Telent offers:

A career at Telent offers the opportunity to develop across sectors, roles, technologies, and customers. We are committed to creating an inclusive culture that respects diversity and values different ideas, allowing everyone to thrive.

Additional benefits include:

• Company Vehicle
• Medical insurance
• 34 days holiday, including public holidays, with options to buy or sell five days annually
• Company pension scheme
• Family-friendly policies
• Occupational health support and wellbeing portal
• Discounts on cinema, restaurants, and shopping through Telent Reward scheme

About Telent:

Telent is a leading technology company specializing in the design, build, support, and maintenance of mission-critical communications and digital infrastructure in the UK. Our work helps connect communities and improve lives using innovative technology. Join us to make a real impact and fulfill your potential as part of a dedicated team of over 3,000 professionals.

Our Values:

• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-focused

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