Field Technician (Previous Relevant Experince is Required)

JR United Kingdom; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading technology company is seeking a Field Technician in Birmingham. The role involves assisting with equipment installation and providing technical support for customer solutions. The ideal candidate will have IP experience and knowledge of network infrastructure. This position offers a competitive salary and additional benefits including a company vehicle and medical insurance.

Benefits

Company Vehicle

Medical insurance

34 days holiday

Company pension scheme

Family-friendly policies

Occupational health support

Discounts via Telent Reward scheme

Qualifications

• Experience in assisting with equipment installation.
• Knowledge of network infrastructure products.
• Ability to manage workflow and close incidents.

Responsibilities

• Assist with equipment installation under guidance.
• Provide technical support for customer solutions.
• Manage and escalate ongoing incidents.

Skills

Technical break/fix support

Installation of equipment

IP experience

Network infrastructure knowledge

Job description

Field Technician (Previous Relevant Experience is Required), Birmingham

Client: Telent

Location: Birmingham, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 11

Posted: 25.05.2025

Expiry Date: 09.07.2025

Job Description:

Field Technician

We are looking to recruit IT Field Engineers to join our team in the Republic of Ireland. You will need to qualify for Garda clearance to work for us and be willing to travel to customer sites and our head office in Dublin when needed.

This is a great opportunity to work for a company that delivers services to public sector customers and plays a part in keeping the country safe and saving lives.

We want to hear from you if you have the following experience:

• Assisting with the installation of equipment and materials using the latest contract manuals and procedural documents to the required standards of quality and time, under the guidance of the Project Lead Engineer / Field Engineer.
• Providing technical break/fix support for customer-installed solutions.
• Escalating issues via Field Engineer / Senior Engineer to Problem Management for ongoing incidents of similar nature.
• Reviewing open incidents daily for your region, actively managing your workflow and utilization to close incidents.
• Ideally, IP experience and knowledge of working on network infrastructure products / PCs.

What Telent offers:

A career at Telent can span sectors, roles, technologies, and customers, providing opportunities to develop, learn new skills, and make an impact. We are growing and rely on our dedicated team to deliver.

We nurture talent through our ongoing commitment to creating an inclusive culture that respects and values differences and celebrates diverse ideas. We want everyone to feel they can be themselves and thrive at work.

The additional benefits include:

• Company Vehicle
• Medical insurance
• 34 days holiday, including public holidays, with options to buy or sell five days annually
• Company pension scheme
• Family-friendly policies
• Occupational health support and wellbeing portal
• Discounts on cinema, restaurants, and shopping via Telent Reward scheme

About Telent:

Telent is a leading technology company specializing in design, build, support, and maintenance, with decades of experience in mission-critical communications and digital infrastructure in the UK. Our work helps connect communities using the best technology and innovation. Joining us means making a real impact by fulfilling your potential and delivering high performance. We are a team of over 3,000 dedicated professionals committed to excellence.

Our values:

• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-focused

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