Field Technician – Coffee Equipment & Service (London)

Origin Coffee Ltd; Greater London; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

26 days holiday

Discounts on merch/partner products

SCA training

Pension scheme

Employee Assistance Programme

Enhanced sick pay

Volunteer days

Job summary

Origin Coffee Ltd. is seeking a Junior Field Technician based in London to support maintenance and repair of coffee machines at customer sites. You will join the team under two Senior Field Technicians, with a company van provided for work use and onboarding followed by hands-on training to progress in the role.

You’ll work with the Technical Service Coordinator, perform installations, servicing, and troubleshooting, and help with workshop tasks as needed. A UK driving licence is required.

Qualifications

• Junior field technician role requiring practical problem-solving skills.
• Comfortable with hands-on maintenance and basic electrical/mechanical tasks.
• Strong attention to detail and organised approach to scheduling and records.

Responsibilities

• Assist with installation, servicing, refurbishment, and repair of espresso machines and equipment.
• Support water filtration system installation and maintenance at customer sites.
• Carry out planned maintenance visits and assist with reactive service calls to diagnose faults.
• Manage stock movements and keep records of parts used and stock levels.
• Keep the service van clean, organised, and ready for daily operations.
• Coordinate with the Technical Service Coordinator to schedule jobs and ensure parts availability.
• Complete service records accurately and in a timely manner.
• Deliver excellent customer service and represent Origin positively at customer sites.
• Support workshop operations and goods-in/goods-out activities as needed.
• Safely use hand tools and perform daily manual handling tasks.
• Maintain a clean, safe working environment in workshop and client sites.

Skills

Hands-on problem solving

Attention to detail

Organised working style

Customer service oriented

Driving licence

Job description

Origin Coffee Ltd. is seeking a Junior Field Technician based in London to support maintenance and repair of coffee machines at customer sites. You will join the team under two Senior Field Technicians, with a company van provided for work use and onboarding followed by hands-on training to progress in the role.

You’ll work with the Technical Service Coordinator, perform installations, servicing, and troubleshooting, and help with workshop tasks as needed. A UK driving licence is required.