Field Supervisor

Home Instead; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading company in community care is seeking dedicated individuals passionate about helping others live independently. You'll play a vital role in supporting clients, mentoring Care Professionals, and ensuring high-quality service. This role requires a strong understanding of health regulations and the ability to foster positive relationships.

Qualifications

• Experience in delivering personal care services.
• Supervisory role with MAR sheets and medication.
• Full driving license and means of transport required.

Responsibilities

• Support care consultations and reviews.
• Create and audit client care plans.
• Mentor and support Care Professionals.

Skills

Communication

Confidentiality

Flexibility

Organisation

Education

Level 3 NVQ in Health and Social Care or equivalent

Tools

Microsoft Office

Google Suite

Job description

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• Support care consultations, service reviews and completing client support plans.
• Support with staff supervisions and client QA’s.
• Create, update and audit client care plans and assist with digital care planning.
• Maintain accurate client and Care Professional records on Home Instead software and People Planner.
• Conduct client and Care Professional introductions.
• Build and maintain positive relationships with potential and existing clients, their families and other professionals involved in their care.
• Carry out client reviews and action these accordingly.
• Support and mentor Care Professionals.
• Provide support to the Client Experience team.
• Maintain regular contact with Clients and Care Professionals.
• Any other duties as directed by your line manager.
• Participate in on-call duties as required.
• Ensure compliance with Home Instead’s Equality, Diversity and Equal Opportunities Policy, in respect of employment and service delivery.

Qualifications

• Level 3 NVQ in Health and Social Care or equivalent.
• Experience in the care sector delivering a wide range of personal care services.
• Experience of working with MAR sheets and medication in a supervisory role.
• Passionfor delivering the highest quality care to our clients and helping them to live independently and happily in their own homes.
• Knowledge and understanding of legislation and regulations specific to Health and Social Care.
• Good communication skills with the ability to build rapport quickly.
• Must be confident to use care management technology including providing support and training to Care Professionals.
• Must understand the importance of confidentiality working within current legislation.
• Good working knowledge of IT systems with experience of Microsoft Office or Google Suite and virtual communication platforms with the aptitude to learn and adopt new technologies and software where appropriate.
• Must have full driving license and means of transport if required within the territory to visit clients.
• Be organised and flexible to meet the needs of the business.

Additional Information

If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.

We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Insteadis committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment.This role is subject to DBS enhanced disclosure.