Field Care Supervisor

Walfinch Chiswick, Hammersmith & Kensington; London; Hybrid; GBP 24,000 - 26,000; Full time

Job summary

A leading home care provider in London is seeking a Field Care Supervisor to support the Care Manager. The ideal candidate will have a passion for care, experience in the sector, and the ability to lead a team effectively. The role requires supervision, planning, and direct engagement with clients to ensure high-quality care delivery. The position offers a competitive salary and a supportive working environment focused on personal development.

Benefits

Employee discount programme

Employee Assistance Programme

Flexible working hours

Refer-a-friend bonus

Paid training opportunities

Laptop and company phone provided

Qualifications

• Compassionate leader with experience in social care.
• Ability to manage and motivate a team of Carers.
• Willing to work towards a social care qualification.

Responsibilities

• Supervise and support Carers to ensure quality care.
• Assist with care planning and updates for clients.
• Conduct evaluations and maintain high standards.

Skills

Leadership

Communication

Relationship Building

Education

Social Care Qualification

Job description

1 day ago Be among the first 25 applicants

Direct message the job poster from Walfinch Chiswick, Hammersmith & Kensington

Job Title: Field Care Supervisor - Assistant to Care Manager

Salary: £24,000 - 26,000 per annum + Travel Card (Zones 1–3)

Location: Hammersmith (Hybrid Working) - Looking for a Local Candidate

Hours: 40 hours per week + 1 weekend per month on-call (with time off in lieu and additional pay)

Join Our Caring Family at Walfinch Home Care

Are you a compassionate and proactive leader who’s passionate about helping others? Do you have experience in social care and a flair for building positive relationships? If you answered “yes,” we’d love for you to join our team as a Field Care Supervisor.

At Walfinch, we believe in the power of kindness, respect, and creating a supportive environment for both our clients and our team. Our goal is simple: to deliver high-quality, person-centered care that empowers our clients and enhances their quality of life. If this resonates with you, we invite you to become part of our incredible team.

WHAT WE OFFER:

• Competitive salary of up to £26,000 per year
• Employee discount programme
• Employee Assistance Programme, including counselling support
• Flexible working hours to suit your lifestyle
• Refer-a-friend bonus
• Paid training opportunities, including NVQs
• Laptop and company phone provided

YOUR ROLE:

As the Assistant to the Care Manager, you’ll be the heartbeat of the team. You’ll:

• Supervise and support a team of dedicated Carers, ensuring they deliver safe, effective, and top-quality care.
• Perform spot checks and assess Carer competencies to uphold quality standards. Monitor the performance of Carers through regular reviews, ensuring we adhere to company policies and consistently deliver excellence.
• Assist with care planning updates to reflect changing client needs.Carry out regular reviews of individual services, changing needs, and inform the care management team of any updates needed.
• Shadow and support new care workers to ensure their competence and confidence in delivering person-centred care.
• Conduct on-site observations and evaluations of care worker practices to maintain high standards.
• Assist in creating robust care plans by taking on some care duties, especially during complex or transitional cases.
• Assist in interviewing new Carers and complete shadowing checklists to ensure effective onboarding.
• Assist in managing medication and stock, assist with medication audits, and support notes audits for compliance.
• Undertake ad-hoc administrative duties supporting the Care Manager with the needs of the business as required.
• Attend business-related events such as socials, memory cafes, coffee mornings, job fairs, festivals, Thrive clubs, etc.
• You’ll also need to be ready to cover emergency care visits when needed, ensuring continuity and peace of mind for our clients.

ABOUT YOU:

We’re looking for someone who:

• Holds or is willing to work towards a social care qualification
• Has a proven track record of building strong, positive relationships with clients and healthcare professionals
• Has previous experience in the care sector
• Is confident in planning and organising workloads to ensure clients’ needs are met
• Has the ability to lead, manage, and motivate a team of Carers while providing support, guidance, and training.
• Looking for a step up in their career and looking to progress to a care management role

WHAT MAKES YOU RIGHT FOR WALFINCH?

We’re looking for superstars who embody our Thrive ethos and share our values:

Possibility: We don’t see the final chapter; we see untapped potential.

Progress: Whether small steps or giant leaps, we strive and evolve for the better.

Perseverance: We keep going because the rewards are priceless.

WHY CHOOSE WALFINCH?

At Walfinch, you’ll be joining an award-winning team where your hard work will be recognised, your ideas will be heard, and your career will thrive. We don’t just care about our clients – we care about YOU.

EVERYONE IS WELCOME HERE

We are proud to be a culturally diverse, inclusive organisation that stands firmly against discrimination. Whether you're part of the LGBTQ+ community, from a different cultural background, or simply looking for a place where you’re treated with kindness and respect – you belong here.

READY TO MAKE A DIFFERENCE?

If you’re looking for more than just a job and want to work for a company that truly values its people, we’d love to hear from you. Apply today and become a key part of the Walfinch family, where we’re passionate about care, growth, and making every day better for those we serve.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitals and Health Care

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