Field Supervisor - Domiciliary Care

Mercury Care Services Ltd; London; On-site; Full time

Job summary

Mercury Care Services Ltd seeks a dedicated Field Supervisor to manage a team in the health and social care sector. The ideal candidate should possess supervisory experience and be knowledgeable about CQC regulations. Key responsibilities include staff supervision, compliance monitoring, and training. Join our positive work culture and contribute to quality care delivery.

Benefits

Professional work culture

Growth opportunities

Person-centred care

Qualifications

• Experience in a supervisory role within health and social care.
• Strong knowledge of CQC guidance and regulations.
• Excellent leadership and team management skills.

Responsibilities

• Supervise and lead a team of care workers.
• Monitor quality of care and ensure regulatory compliance.
• Provide training and support to new staff.

Skills

Leadership

Communication

Team Management

Pressure Management

Flexibility

Job description

Are you a compassionate individual with a heart for helping others? Mercury Care Services LTD is a care provider based in Sutton, Greater London. We pride ourselves on being agile and customer-centric, with a goal to provide quality care to all clients.

Our work environment includes:

• Professional, positive work culture
• Person-centred care
• Growth opportunities

We are seeking a Field Supervisor to oversee and manage our team in the health and social care industry. The ideal candidate will have experience working in care and a solid understanding of CQC regulations.

Responsibilities:

• Supervise and lead a team of care workers to ensure efficient operations
• Monitor quality of care and ensure compliance with regulations and policies
• Provide guidance and support to care workers
• Coordinate and conduct spot check observations in the field
• Provide shadowing training for new employees
• Prepare weekly reports
• Handle client queries and complaints effectively
• Maintain PPE inventory levels and order supplies as needed

Qualifications:

• Previous experience in a supervisory role within the health and social care industry
• Strong knowledge of CQC guidance and regulations
• Excellent leadership and team management skills
• Ability to work well under pressure in a fast-paced environment
• Good communication skills to interact effectively with staff and clients
• Flexibility to work varied shifts as required

If you are passionate about the health and social care industry, have leadership qualities, and enjoy working in a dynamic environment, we invite you to apply for the position of Field Supervisor. Join our team and help us deliver quality service.

Please note: We are unable to provide sponsorship for this role. This position is open to UK residents only.

Additional Details:

• Experience: Required
• Employment: Full-time
• Salary: From £12 hourly
• Starting time: Immediate start

About Mercury Care Services Ltd:

Mercury Care Services is a home care agency dedicated to providing the best possible care to individuals wishing to remain living independently at home. Our first-rate, person-centred care considers the unique needs of each client.