Field Supervisor

Home Instead Eastbourne and Hailsham; Polegate; On-site; GBP 28,000 - 35,000; Full time

Job summary

Join Home Instead Eastbourne and Hailsham as a Field Supervisor where you'll play a crucial role in delivering high-quality care. In this rewarding position, you'll oversee care delivery, build relationships with clients and their families, and support your team, all while maintaining compliance with health standards. We seek individuals with proven care sector experience and an NVQ Level 3 qualification in Health and Social Care. If you're ready to make a difference, apply today!

Qualifications

• Proven experience in the care sector delivering personal care services.
• Experience with MAR sheets and medication management in a supervisory role.
• Full UK driving licence and access to own transport.

Responsibilities

• Oversee care delivery and conduct quality assurance.
• Support care consultations and develop client support plans.
• Build strong relationships with clients and families.

Skills

Communication

Team Management

Relationship Building

Health and Social Care Knowledge

IT Proficiency

Education

Level 3 NVQ in Health and Social Care

Tools

Microsoft Office

Google Suite

Care Management Technology

Job description

Why Choose Home Instead?

Join a company that truly values making a difference in people's lives. Home Instead Eastbourne and Hailsham were established in 2015 and we are the firsthome care provider in East Sussex to have been rated as OUTSTANDING by the Care Quality Commission. We deliver personalised, relationship-led support that helps individuals maintain their independence and dignity in the comfort of their own homes.

About The Role

As a Field Supervisor, you'll play a vital role in maintaining our high standards of care while supporting both our clients and Care Professionals. You'll be responsible for overseeing care delivery, conducting quality assurance, and building meaningful relationships with clients and their families.

Some of the Things You'll Be Doing

• Support care consultations and service reviews, creating comprehensive client support plans
• Conduct staff supervisions and client quality assurance visits
• Manage and audit client care plans using our digital care planning systems
• Maintain accurate records on Home Instead software and People Planner
• Facilitate introductions between clients and Care Professionals
• Build strong relationships with clients, families, and healthcare professionals
• Mentor and support our Care Professional team
• Participate in on-call duties to ensure continuous support
• Ensure compliance with equality, diversity, and health & safety policies
  
  

Essential Requirements

• Level 3 NVQ in Health and Social Care (or equivalent qualification)
• Proven experience in the care sector delivering personal care services
• Experience working with MAR sheets (eMar) and medication management in a supervisory capacity
• Strong knowledge of health and social care legislation and regulations
• Excellent communication skills with natural ability to build rapport
• Confidence with care management technology and ability to train others
• Proficiency with IT systems including Microsoft Office or Google Suite
• Full UK driving licence and access to own transport
• Flexible, organised approach to meet business needs
  
  

Ready to make a difference?

If you're looking for a rewarding role where you can directly impact the quality of care for vulnerable adults while developing your career in health and social care, we'd love to hear from you today!

We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Insteadis committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment.This role is subject to DBS enhanced disclosure.

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