Field Services Project Manager

Baker Hughes Company; Ashby-de-la-Zouch; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Private medical care

Life insurance

Disability programs

Tailored financial programs

Wellbeing activities

Job summary

Baker Hughes Company is seeking a Field Services Project Manager to lead aftermarket service projects for BRUSH Power Generation equipment. You will act as the main customer contact, drive project execution, and ensure safety, on-time delivery, and budget adherence across global sites.

The role requires strong customer management, planning, and cross-functional collaboration, with a focus on profitability and contract compliance in a dynamic, global environment.

Qualifications

• Experience in project management or delivery in Oil & Gas, Energy, or Aftermarket.
• Strong customer-facing and stakeholder management.
• Excellent planning, organizational, and problem-solving skills.
• Strong written and verbal communication.
• Proficient with Microsoft Office: Excel, Word, PowerPoint, Outlook.
• Ability to work across functions and global teams.
• Knowledge of power generation equipment preferred.

Responsibilities

• Lead allocated aftermarket service projects ensuring on-time delivery and within budget.
• Serve as primary customer contact throughout the project lifecycle.
• Coordinate cross-functional teams across global locations.
• Monitor expenditures and report variances with remedial actions.
• Prepare project documentation and final reports.
• Support proposal stage with project planning artifacts.
• Ensure compliance with contractual requirements and safety standards.

Skills

Project management

Customer relations

Communication

Stakeholder management

Planning

Problem solving

Negotiation

Cross-functional collaboration

Budget management

Tools

Excel

Word

PowerPoint

Outlook

Job description

Field Services Project Manager

Do you enjoy leading projects and building strong customer relationships? Would you like to make an impact by delivering innovative service solutions for customers around the world? Partner with the best Part of Baker Hughes, BRUSH has over a century of experience designing and supporting large electric motors, generators, and control systems for critical energy and industrial applications worldwide. Our Aftermarket team plays a key role in delivering installation, commissioning, maintenance, and field service support, helping customers maximize the performance and reliability of their equipment across the globe.

Fuel your passion

As a Field Services Project Manager, you will be responsible for leading the successful delivery of aftermarket service projects for BRUSH Power Generation equipment. Acting as the primary point of contact for customers throughout the project lifecycle, you will drive project execution, customer satisfaction, and commercial performance, ensuring projects are delivered safely, on time, within budget, and in line with contractual requirements. You will also be accountable for managing project-related resources, supporting profit and loss objectives, and coordinating cross-functional teams to achieve successful project outcomes.

As a Field Services Project Manager, you will be responsible for:

• Managing allocated Customer key accounts and/or other allocated Projects ensuring they are completed on schedule and within cost.
• Designating accounts from project planning stage until the completion of all contractual delivery obligations, including project close-out review.
• Coordinating all communications between the customer and the Company in a timely manner, from receipt of order through to the end of the contract or warranty period if applicable.
• Coordinating activity within internal departments for resourcing and rest of the world.
• Monitoring and issuing of all contractual documentation to the Customer.
• Monitoring of both actual and estimated project expenditure and where variances exist, ensuring investigation and identification of remedial measures where necessary.
• Reviewing project performance and reporting any significant issues of concern to senior management when the situation warrants.
• Reporting completion of project milestones to ensure on-time invoicing.
• Negotiating effectively and recording customer project variations ensuring relevant internal departments are notified in a timely manner.
• Ensuring final project reports and workbooks are completed on time and in-full.
• Minimizing the Company’s exposure to liabilities and maximize any opportunity to improve project margins.
• Supporting proposal stage of projects by preparing Gantt charts, materials and tooling.
• Working closely with the Field Service team (both engineers and support team) to successfully and effectively deliver the project.

Fuel your passion

To be successful in this role you will:

• Experience in project management or project delivery, ideally within Oil & Gas, Energy, Service, or Aftermarket environments.
• Have experience in project delivery, field services, aftermarket operations, or customer project management within an industrial or energy-related environment.
• Demonstrate strong customer-facing and stakeholder management skills.
• Be highly motivated, results-oriented, and capable of managing multiple priorities in a dynamic environment.
• Have excellent verbal and written communication skills.
• Demonstrate strong planning, organisational, and problem-solving abilities.
• Show commercial awareness with experience managing project costs, schedules, and performance.
• Possess strong Microsoft Office skills, including Excel, Word, PowerPoint, and Outlook.
• Demonstrate the ability to work collaboratively across functions and global teams.
• Have knowledge of power generation equipment, generators, motors, or rotating equipment (preferred).
• Have experience supporting field service, maintenance, installation, commissioning, or outage projects (preferred).

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Flexible working hours to help you balance your personal and professional commitments.
• Hybrid working arrangements, where business needs allow.
• Opportunities to collaborate with global teams and customers.

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all our people are developed, engaged, and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input.

Join us

Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits

Join Us

Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!

The Baker Hughes internal title for this role is: Project Management Specialist - Project Leadership

At Baker Hughes, we are transforming the future of energy. With operations in over 120 countries, we are developing and deploying industry-leading technologies and services to take energy forward. For more than a century, our inventions have revolutionized energy. Today, we are bringing our expertise to make oil and gas safer, cleaner, and more efficient. Our people are the trusted experts, relied on to solve customer challenges big and small. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other. We believe in creating an environment of diversity and inclusion, without bias. We know we are better when all of our people are developed, engaged, and able to bring their whole authentic selves to work. We're makers, inventors, and leaders who aren't afraid of the tough challenges. We believe pushing boundaries will help to lead the way for a new energy future.