Field Services Project Manager

Baker Hughes; Ashby-de-la-Zouch; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Flexible working hours

Hybrid work model

Job summary

Baker Hughes, BRUSH Power Generation, seeks a Field Services Project Manager to lead aftermarket service projects and be the main customer contact throughout the lifecycle. You will drive execution, safety, on-time delivery and budget adherence, coordinating cross-functional teams globally.

The role emphasizes customer satisfaction, stakeholder management, and robust communication in a dynamic energy services environment.

Qualifications

• Experience in project management or project delivery within Oil & Gas, Energy, Service, or Aftermarket environments.
• Strong customer-facing and stakeholder management skills.
• Excellent verbal and written communication; proficient with MS Office (Excel, Word, PowerPoint, Outlook).

Responsibilities

• Lead the successful delivery of aftermarket service projects for BRUSH Power Generation equipment.
• Act as the primary point of contact for customers throughout the project lifecycle.
• Drive project execution, customer satisfaction, and commercial performance within time and budget constraints.
• Coordinate cross-functional teams and internal departments for resources and world-wide activity.
• Monitor contractual documentation, expenditures, and variances; implement remedial actions as needed.
• Report project milestones and performance to senior management; support invoicing.
• Prepare project variations and ensure all internal stakeholders are notified in a timely manner.
• Contribute to proposal stages with Gantt charts, materials, and tooling.

Skills

Project management

Customer management

MS Office

Stakeholder management

Job description

Field Services Project Manager

• Do you enjoy leading projects and building strong customer relationships
• Would you like to make an impact by delivering innovative service solutions for customers around the world

Partner with the best

Part of Baker Hughes, BRUSH has over a century of experience designing and supporting large electric motors, generators, and control systems for critical energy and industrial applications worldwide. Our Aftermarket team plays a key role in delivering installation, commissioning, maintenance, and field service support, helping customers maximize the performance and reliability of their equipment across the globe.

Fuel your passion

As a Field Services Project Manager, you will be responsible for leading the successful delivery of aftermarket service projects for BRUSH Power Generation equipment. Acting as the primary point of contact for customers throughout the project lifecycle, you will drive project execution, customer satisfaction, and commercial performance, ensuring projects are delivered safely, on time, within budget, and in line with contractual requirements. You will also be accountable for managing project-related resources, supporting profit and loss objectives, and coordinating cross-functional teams to achieve successful project outcomes.

As a Field Services Project Manager, you will be responsible for:

• Managing allocated Customer key accounts and/or other allocated Projects ensuring they are completed on schedule and within cost.
• Designating accounts from project planning stage until the completion of all contractual delivery obligations, including project close-out review.
• Coordinating all communications between the customer and the Company in a timely manner, from receipt of order through to the end of the contract or warranty period if applicable.
• Coordinating activity within internal departments for resourcing and rest of the world.
• Monitoring and issuing of all contractual documentation to the Customer.
• Monitoring of both actual and estimated project expenditure and where variances exist, ensuring investigation and identification of remedial measures where necessary.
• Reviewing project performance and reporting any significant issues of concern to senior management when the situation warrants.
• Reporting completion of project milestones to ensure on-time invoicing.
• Negotiating effectively and recording customer project variations ensuring relevant internal departments are notified in a timely manner.
• Ensuring final project reports and workbooks are completed on time and in-full.
• Minimizing the Company's exposure to liabilities and maximize any opportunity to improve project margins.
• Supporting proposal stage of projects by preparing Gantt charts, materials and tooling.
• Working closely with the Field Service team (both engineers and support team) to successfully and effectively deliver the project.

Fuel your passion

To be successful in this role you will:

• Experience in project management or project delivery, ideally within Oil & Gas, Energy, Service, or Aftermarket environments .
• Have experience in project delivery, field services, aftermarket operations, or customer project management within an industrial or energy-related environment.
• Demonstrate strong customer-facing and stakeholder management skills.
• Be highly motivated, results-oriented, and capable of managing multiple priorities in a dynamic environment.
• Have excellent verbal and written communication skills.
• Demonstrate strong planning, organisational, and problem-solving abilities.
• Show commercial awareness with experience managing project costs, schedules, and performance.
• Possess strong Microsoft Office skills, including Excel, Word, PowerPoint, and Outlook.
• Demonstrate the ability to work collaboratively across functions and global teams.
• Have knowledge of power generation equipment, generators, motors, or rotating equipment (preferred).
• Have experience supporting field service, maintenance, installation, commissioning, or outage projects (preferred).

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns.

Flexible working hours to help you balance your personal and professional commitments.

Hybrid working arrangements, where business needs allow.

Opportunities to collaborate with global teams and customers.

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all our people are developed, engaged, and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input.

Join Us

• Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients
• Come join us and grow with a team of people who will energize and inspire you!

The Baker Hughes internal title for this role is: Project Management Specialist - Project Leadership

About Us:

We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward - making it safer, cleaner and more efficient for people and the planet.

Join Us:

• Are you seeking an opportunity to make a real difference in a company that values innovation and progress
• Join us and become part of a team of people who will challenge and inspire you! Let's come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.