Field Service Technician — UK

Blu Selection - Recruitment Agency; Manchester; On-site; GBP 50,000 - 62,000; Full time

Job summary

Blu Selection is seeking a Field Service Technician to join the UK Operations team in the Manchester region. You will own your territory, perform routine maintenance, diagnostics and repairs on smart parking terminals, sensor platforms and mobility hardware to keep city infrastructure running smoothly.

The role requires proven field-based technical experience (electrical, mechanical or hardware maintenance), strong diagnostic skills, and the ability to report findings via mobile apps.

Qualifications

• Proven track record in field service or mobile technical role (electrical, mechanical, or hardware maintenance).
• Hands-on diagnostic skills to troubleshoot complex hardware.
• Experience with real-time reporting and task management using digital tools.
• Valid UK driving license and ability to navigate Manchester area.
• Excellent communication and customer-focused mindset.

Responsibilities

• Perform routine maintenance, diagnostics, and complex repairs on smart parking terminals, sensor technology, and mobility hardware.
• Manage regional territory autonomously to meet SLAs and maximize uptime.
• Collaborate with central technical support to report hardware performance and insights.
• Log site visits, parts used, and resolutions using a mobile workforce app.
• Adhere to health and safety protocols in public urban environments.

Skills

Field service experience

Technical diagnostics

Mobile apps & digital tools

Customer-focused communication

UK driving licence

Tools

Workforce management app

Job description

• Location: Manchester region, UK (Field-based / Autonomous)
• Salary: 56k GPB base
• Experience: Proven experience in a field-based technical role (electrical, mechanical, or hardware maintenance)
• Anything else: Valid UK driving license required; permanent contract

WHAT'S THE PROJECT?

The project is that you bring your talent and your ambition to a global leader in urban mobility uniting decades of innovation to make cities more livable. Operating across more than 20 countries and hundreds of cities, this global team connects smart parking technology, sensor platforms, and digital payment systems to transform urban travel for over 100 million users annually. Joining an ambitious UK Operations team, you will be part of a collaborative, safety-focused culture dedicated to keeping essential city infrastructure running smoothly every single day.

AND WHAT'S MY ROLE IN THIS?

As Field Service Technician, you will be the face of the UK Operations team across the Manchester region, taking full ownership of your territory to keep physical mobility hardware and smart terminal infrastructure operating at peak performance.

• Perform routine maintenance, diagnostics, and complex technical repairs on smart parking terminals, sensor technology, and mobility hardware
• Manage your regional territory autonomously to consistently meet service level agreements (SLAs) and maximize city-wide uptime
• Collaborate directly with the central technical support team to report hardware performance and share real-time insights on local infrastructure challenges
• Log all site visits, parts used, and technical resolutions accurately using a mobile workforce management application
• Champion safety standards by adhering to all health and safety protocols while operating in public urban environments

OK, AND WHAT DO YOU NEED?

• Proven track record in a field service or mobile technical role (electrical, mechanical, or hardware maintenance background)
• Strong hands-on technical diagnostic skills with the ability to troubleshoot complex hardware issues independently
• Proficiency with digital tools and mobile apps for real-time reporting and task management
• Valid UK driving license with the confidence to navigate the Manchester metropolitan area efficiently
• Clear communication skills and a customer-focused mindset for interacting with local community partners

THAT'S IT?

You're a proactive problem solver who loves the variety and autonomy of working on the move rather than behind a desk. You take pride in quality craftsmanship, stay curious about learning new technologies, and bring a collaborative, dependable energy to keeping urban transportation moving smoothly.