Field Service Engineer

Atlas Copco; Peterborough; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Company vehicle

Mobile phone

25 days annual leave

Job summary

Atlas Copco is seeking a skilled Field Service Engineer to install, maintain, and troubleshoot equipment at customer sites across the UK. You will work independently and as part of a supportive team, delivering reliable technical solutions and strong customer service.

The role involves on-site maintenance, problem solving, and mentoring junior engineers, with on-call duties and ongoing training opportunities.

Qualifications

• Level 3 qualification or apprenticeship in engineering required.
• Full UK driving licence is essential.
• Strong communication and customer-focused approach a must.

Responsibilities

• Carry out service, maintenance, and repair work on electrical and mechanical equipment
• Work safely in line with company policies and customer site requirements
• Communicate effectively with customers, contractors, and colleagues throughout projects
• Coordinate service visits with the wider service team
• Participate in the on-call rota alongside fellow engineers
• Provide technical support, guidance, and advice to customers
• Complete service documentation accurately and thoroughly
• Keep up to date with product developments, technical knowledge, and industry best practice
• Support and mentor junior engineers and apprentices where appropriate
• Deliver excellent customer service and maintain professional relationships
• Ensure work areas, tools, and company vehicles are kept clean, tidy, and safe

Skills

Full UK driving licence

Customer-focused

Strong communicator

Problem solving

Organised

Team player

Education

Level 3 qualification or apprenticeship in engineering

Job description

Your role

We are looking for a skilled and motivated Field Service Engineer to join our Service Team. In this role, you will install, maintain, and troubleshoot a range of technical systems and equipment at customer sites. You’ll work closely with customers and colleagues to deliver reliable solutions, technical expertise, and excellent service.

This is a hands-on role suited to someone who enjoys problem-solving, building positive relationships, and working both independently and as part of a supportive team.

• Carry out service, maintenance, and repair work on electrical and mechanical equipment
• Work safely in line with company policies and customer site requirements
• Communicate effectively with customers, contractors, and colleagues throughout projects
• Coordinate service visits with the wider service team
• Participate in the on-call rota alongside fellow engineers
• Provide technical support, guidance, and advice to customers
• Complete service documentation accurately and thoroughly
• Keep up to date with product developments, technical knowledge, and industry best practice
• Support and mentor junior engineers and apprentices where appropriate
• Deliver excellent customer service and maintain professional relationships
• Ensure work areas, tools, and company vehicles are kept clean, tidy, and safe

To succeed, you will need

• Level 3 qualification, apprenticeship, or equivalent in a relevant engineering discipline
• Full UK driving licence
• Enthusiastic and proactive
• Organised with good attention to detail
• A strong communicator with a customer-focused approach
• A collaborative team player
• A practical problem solver who takes pride in their work

In return, we offer

• A competitive salary and overtime opportunities
• 25 days annual leave plus bank holidays
• Company vehicle and mobile phone
• Ongoing training, learning, and development opportunities
• A supportive team environment where your skills and contributions are valued
• Opportunities to develop your career within a growing business
• Variety in your role, working with different customers and equipment across multiple sites

Contact information

Talent Acquisition Team: Harriet Strauss

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