Field Service Technician - Cabling & GSM

TN United Kingdom; Bracknell; On-site; GBP 25,000 - 45,000; Full time

Job summary

An innovative company is seeking a Field Service Technician with a strong background in data cabling and a passion for learning new technologies. This role involves working with GSM systems, ensuring proper installation and signal reliability. You'll collaborate with engineering teams, conduct site surveys, and manage installations independently. With opportunities for career growth and training in safe working practices, this position offers a chance to contribute to exciting projects in a growing industry. Join a team where your skills will be valued and developed.

Benefits

Company Vehicle

Training and Development

Employee Assistance Programme

Pension Plan

Company Phone and Laptop

Work-related Travel Expenses Paid

30 Days Holiday

Career Growth Opportunities

Qualifications

• Experience in structured cabling, telecom, and networking.
• Logical and practical problem-solving with a hands-on approach.

Responsibilities

• Install cabling for GSM and autodialer system integration.
• Diagnose network issues and optimise signal strength.

Skills

Cabling Installation

Problem-Solving Skills

Low-Voltage Electrical Systems

Communication Skills

Tools

GSM Systems

VoIP

PSTN Communication Protocols

Job description

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Field Service Technician - Cabling & GSM, Bracknell

Client: KCP Network

Location:

Job Category: Other

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EU work permit required: Yes

Job Reference:

3ca9a8007a20

Job Views:

3

Posted:

26.04.2025

Expiry Date:

10.06.2025

Job Description:

Role Overview

We are seeking a Field Service Technician with a data cabling background and a willingness to learn new technologies. The ideal candidate will have logical and practical thinking skills and may have experience in systems or mechanical work (e.g., electrical installations, HVAC Repair). This role involves working with Data network cabling, GSM auto diallers, and lift alarm systems, ensuring proper installation, signal strength, and emergency call reliability.

Key Responsibilities

• Review, confirm, and install cabling for GSM and autodialer system integration.
• Diagnose and resolve network issues such as dropouts and interference.
• Understand VoIP, SIP, and PSTN communication protocols.
• Conduct site surveys and optimise antenna placement for better signal reception, including identifying optimal locations for devices like the Robustel Elevator Voice Gateway.
• Optimise and troubleshoot signal strength.
• Work safely within lift environments (training provided).
• Collaborate with engineering and technical teams to enhance system performance.
• Maintain documentation, service logs, and installation reports.

Requirements

• Experience in cabling installation (structured cabling, telecom, POS systems, networking, electrical systems).
• Logical and practical problem-solving skills with a hands-on approach.
• Understanding of low-voltage electrical systems, wiring, and grounding.
• Willingness to learn and adapt to new technologies (training provided for GSM systems).
• Basic understanding of mechanical or electrical systems (e.g., HVAC, lift systems, security systems) is a plus.
• Ability to work independently and manage on-site installations efficiently.
• Comfortable working in lift environments and understanding safety protocols (training provided).
• Strong communication skills and ability to work with clients on-site.
• Full UK driving license.

What We Offer

• Certification and training in Safe Working on Lifts & Release of Trapped Passengers (BS7255, LOLER & Safed).
• Opportunities for career growth.
• A chance to work on innovative projects in a growing industry.
• Company vehicle and tools provided for fieldwork.

Salary & Benefits

• 30 days UK Holidays, including Bank Holidays.
• Training, Development & Progression.
• Field-based position.
• Company vehicle for the duration of field operations.
• Work-related travel expenses paid by the company.
• Employee Assistance Programme.
• Pension Plan.
• Company phone and laptop.
• Opportunity to be part of a fast-growing tech company with many growth opportunities.
• Overtime is covered via TOIL or paid, depending on employee preference.

Last year, 50% of our employees celebrated a decade of service, and 40% celebrated 5 years. We are continuing to grow and are looking to expand our successful team.