Field Service Technician - Cabling & GSM

KCP network; Bracknell; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading tech company is seeking a Field Service Technician with a background in data cabling and a willingness to learn. The role involves installing and optimizing GSM systems and ensuring reliable signal strength. Ideal candidates will have logical thinking skills and experience in electrical installations. The position offers competitive salary, training opportunities, and a company vehicle.

Benefits

Certification and training

Opportunities for career growth

Company vehicle

Employee Assistance Programme

Pension Plan

Company phone and laptop

Overtime covered via TOIL or paid

Bright Exchange Perks & Discounts

Bracknell BID Perks & Discounts

Qualifications

• Experience in cabling installation or electrical systems.
• Willingness to learn new technologies.

Responsibilities

• Install necessary cabling for GSM and autodialer systems.
• Diagnose and resolve network issues.
• Conduct site surveys for signal optimization.

Skills

Problem Solving

Communication

Logical Thinking

Job description

Field Service Technician - Cabling & GSM

4 weeks ago Be among the first 25 applicants

Role Overview
We are seeking a Field Service Technician ideally with a data cabling background and a willingness to learn new technologies. The ideal candidate will possess logical and practical thinking skills and may have experience in systems or mechanical work (e.g., electrical installations, HVAC Repair). This role involves working with Data network cabling, GSM auto diallers, and lift alarm systems, ensuring proper installation, signal strength, and emergency call reliability.

Key Responsibilities

• Review, confirm, and install the necessary cabling for GSM and autodialer system integration.
• Diagnose and resolve network dropouts, interference, and connectivity issues.
• Understand VoIP, SIP, and PSTN communication protocols.
• Conduct site surveys and optimize antenna placement for better signal reception. Identify and allocate engine rooms and optimal placement for (Robustel - Elevator Voice Gateway) devices to ensure the best GSM signal strength.
• Optimize signal strength and troubleshoot issues.
• Work safely within lift environments (training provided).
• Collaborate with engineering and technical teams to improve system efficiency and performance.
• Maintain documentation and provide service logs and installation reports.

Minimum Requirements

• Experience in cabling installation (structured cabling, telecom, POS systems, networking, or electrical systems).
• Logical and practical problem-solving skills with a hands-on approach.
• Understanding of low-voltage electrical systems, wiring, and grounding.
• Willingness to learn and adapt to new technologies (training provided for GSM systems).
• Basic understanding of mechanical or electrical systems (e.g., HVAC, lift systems, security systems) is a plus.
• Ability to work independently and manage on-site installations efficiently.
• Comfortable working in lift environments and understanding safety protocols (training provided).
• Strong communication skills and ability to work with clients on-site.
• Full UK driving license

Benefits

What We Offer

• Certification and training in Safe Working on Lifts & Release of Trapped Passengers (BS7255, LOLER & Safed).
• Opportunities for career growth.
• A chance to work on innovative projects in a growing industry.
• Company vehicle and tools provided for fieldwork.

Salary & Benefits

• Competitive Annual Salary
• 30 days UK Holidays, including Bank Holidays
• Training, Development & Progression
• Field-based position
• Company vehicle for the duration of field operations
• Work-related travel expenses paid by the company
• Employee Assistance Programme
• Pension Plan
• Company phone and laptop
• Opportunity to be part of a fast-growing tech company with many growth prospects
• Overtime covered via TOIL or paid, depending on employee preference
• Bright Exchange Perks & Discounts
• Bracknell BID Perks & Discounts

Our company celebrates employee loyalty, with 50% of current employees having a decade of service and 40% reaching 5-year milestones. Due to ongoing growth, we are eager to expand our successful team.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Information Technology

Industries

• IT Services and IT Consulting