Field Service Technician

Culligan UK; Loughborough; Sur place; GBP 26 000 - 34 000; Plein temps

Avantages offerts par ce poste

Company van with private use option

Uniform & Tablet supplied

23 days' holiday + Bank Holidays

Company Pension scheme

Sick pay

Employee assistance programme

Volunteering day

Career progression opportunities

Résumé du poste

Culligan UK is seeking a motivated Field Service Technician to join our field operations team. You will maintain and repair water treatment systems at customer sites and ensure they run reliably.

We offer full training, a company van, uniform, and ongoing development with opportunities for progression within a supportive environment.

Qualifications

• Experience in plumbing or electrical fields preferred, but full training will be provided.
• A full and valid driving license with a maximum of 6 points.
• Ability to diagnose and resolve technical issues; strong DIY skills and experience using power tools.
• Excellent communication skills and the ability to build rapport with customers.

Responsabilités

• Carry out regular maintenance and repairs on water treatment systems
• Handle the installation and troubleshooting of equipment directly at clients' locations
• Efficiently oversee service schedules to reduce downtime for our customers
• Keep precise records of service visits and communicate any issues or suggestions
• Engage with customers to grasp their needs and deliver outstanding customer service
• Weekly visits to the designated Service Centre to replenish parts and supplies.

Connaissances

Plumbing/Electrical field experience

Driving licence

DIY skills

Power tools

Communication skills

Outils

Power tools

Description du poste

We\'re excited to welcome a motivated Field Service Technician to join our team at Culligan!

In this role, you\'ll have the opportunity to make a real difference by providing excellent service to our valued customers and ensuring their water treatment systems are in perfect working order.

This is a great opportunity to join our field operations team and start a career at Culligan. We offer ongoing training and development, providing opportunities for progression with structured training programmes.

Support our mission to give people instant access to cleaner, safer, better-tasting water through our unparalleled expertise in sustainability, science, and service.

Hours of Work

Monday-Friday 8:30am-5:00pm

Core Role & Responsibilities

• Carry out regular maintenance and repairs on water treatment systems
• Handle the installation and troubleshooting of equipment directly at clients\' locations
• Efficiently oversee service schedules to reduce downtime for our customers
• Keep precise records of service visits and communicate any issues or suggestions
• Engage with customers to grasp their needs and deliver outstanding customer service
• Weekly visits to the designated Service Centre to replenish parts and supplies.

Requirements

• Proven experience in plumbing or electrical fields preferred, but full training will be provided
• A full and valid driving license with a maximum of 6 points
• Ability to diagnose and resolve technical issues effectivelyStrong DIY skills and experience using power tools
• Excellent communication skills and the ability to build rapport with customers

Benefits

• Monday - Friday working pattern
• Small Company van with private use option available
• Uniform & Tablet supplied
• 23 days\' holiday + Bank Holidays - increasing with long service
• Enhanced Maternity, Paternity, Shared Parental and Grandparent leave
• Company Pension scheme
• Company Sick Pay
• Shopping discounts with Perks at Work
• 24 hours access to Employee Assistance Programme
• Volunteering Day
• Employee support network and mental health assistance
• Opportunity for career progression