Field Service Technician

Culligan UK; Ilford; Presencial; GBP 23 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Van with private use option

Uniform + Tablet provided

23 days holiday + BH

Pension scheme

Sick pay

Perks at Work discounts

Employee support network

Volunteering Day

Career progression

Resumo da oferta

Culligan UK is seeking a Field Service Technician to service water treatment systems at customer premises, performing maintenance, installations, and repairs as needed. You will diagnose issues, troubleshoot on-site, and maintain precise service records while delivering excellent customer care.

The role includes a clear progression path within our field operations team, ongoing training, and a company van with private use option. A strong team environment supports your development.

Qualificações

• Experience in plumbing or electrical fields preferred; training provided.
• Full UK driving license with a maximum of 6 points.
• Strong DIY skills and experience using power tools; good troubleshooting ability.
• Excellent communication and ability to build rapport with customers.

Responsabilidades

• Carry out regular maintenance and repairs on water treatment systems at client sites.
• Install and troubleshoot equipment directly at customers’ locations.
• Oversee service schedules to minimize downtime for clients.
• Keep precise service visit records and report issues or recommendations.
• Engage with customers to understand needs and provide outstanding service.
• Attend the Service Centre weekly to replenish parts and supplies.

Conhecimentos

DIY skills

Power tools

Diagnose technical issues

Customer communication

Ferramentas

Power tools

Descrição da oferta de emprego

We\'re excited to welcome a motivated Field Service Technician to join our team at Culligan!

In this role, you\'ll have the opportunity to make a real difference by providing excellent service to our valued customers and ensuring their water treatment systems are in perfect working order.

This is a great opportunity to join our field operations team and start a career at Culligan. We offer ongoing training and development, providing opportunities for progression with structured training programmes.

Support our mission to give people instant access to cleaner, safer, better-tasting water through our unparalleled expertise in sustainability, science, and service.

Hours of Work

Monday-Friday 8:30am-5:00pm

Core Role & Responsibilities

• Carry out regular maintenance and repairs on water treatment systems
• Handle the installation and troubleshooting of equipment directly at clients\' locations
• Efficiently oversee service schedules to reduce downtime for our customers
• Keep precise records of service visits and communicate any issues or suggestions
• Engage with customers to grasp their needs and deliver outstanding customer service
• Weekly visits to the designated Service Centre to replenish parts and supplies.

Requirements

• Proven experience in plumbing or electrical fields preferred, but full training will be provided
• A full and valid driving license with a maximum of 6 points
• Ability to diagnose and resolve technical issues effectivelyStrong DIY skills and experience using power tools
• Excellent communication skills and the ability to build rapport with customers

Benefits

• Monday - Friday working pattern
• Small Company van with private use option available
• Uniform & Tablet supplied
• 23 days\' holiday + Bank Holidays - increasing with long service
• Enhanced Maternity, Paternity, Shared Parental and Grandparent leave
• Company Pension scheme
• Company Sick Pay
• Shopping discounts with Perks at Work
• 24 hours access to Employee Assistance Programme
• Volunteering Day
• Employee support network and mental health assistance
• Opportunity for career progression