Field Service Technician

TN United Kingdom; Leicester; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as a Service Engineer within the Industrial Service Group, where you will tackle exciting challenges in the field of filtration. This role offers the opportunity to travel and engage with customers across the UK, ensuring their filtration systems operate at peak performance. You will be part of a collaborative team dedicated to innovation and customer satisfaction. If you are a proactive individual with a technical background and a passion for service excellence, this position could be your next career milestone.

Benefits

Competitive Package

Growth Opportunities

Qualifications

• Ability to work as part of a team and individually.
• Proactive attitude with a focus on customer service.

Responsibilities

• Adhere to Health and Safety procedures at all times.
• Support all service-related activities in assigned region.
• Develop and maintain customer relationships.

Skills

Communication Skills

Mechanical Engineering

Electrical Engineering

Customer Relationship Management

Health and Safety Awareness

Education

Engineering Degree

Job description

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Donaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities.

An exciting opportunity has arisen for a remote based Service Engineer within our Industrial Service Group.

Within our Industrial Service Group – the role will predominantly cover the service requirements of the dust collection equipment with additional requirements for our compressed air, process filtration and other Donaldson filtration equipment.

Donaldson (www.donaldson.com) is a leading global manufacturer of air and liquid filtration systems and replacement parts, helping to improve people's lives, enhance the performance of our customers' machinery and equipment, and protect the environment. We are a technology-driven company, our goal is to provide our customers with innovative and customized filtration solutions .

We achieve this through intensive research and development, application-related expertise, and global presence. More than 14,000 employees: inside contribute to the company's success by advising and supporting our customers at more than 140 sales companies and manufacturing plants worldwide.

Description

The successful candidate will have the desire & attitude to work closely within a team and must be committed and driven to want to develop and progress within their role and potentially longer term within the company.

Within the role of a field-based Service Engineer there will be daily travel throughout your allocated region with occasional requirements to travel to the other regions depending on business demands. In addition to this you will be required to travel to our Head Office based in Leicester as and when necessary, together with overnight stays depending on location of the work being carried out.

Key responsibilities will be to:

• Adhering to strict Health and Safety procedures at all times.
• Assist, support & undertake in all service-related activities within your assigned region, at times there may be a request to work nationwide, supporting colleagues in all areas to maintain, service and test relevant Donaldson/others products.
• Efficiently arrive at & attend customers sites in a timely and presentable manner.
• Identify opportunities for service upgrades, spare parts & aftermarket care.
• Develop and maintain customer relationships.
• Ensure all required and relevant paperwork is completed and submitted accurately and in a timely fashion.

Your Profile:

You will need to be able to work well as part of a wider team & when required individually and maintain high levels of professionalism at all times. The successful candidate will have the ability to learn quickly, be open to improving and have a good eye for identifying opportunities. A friendly, proactive, hardworking individual with a “can do” attitude would excel in this role. You will be ideally located in GL, SN, BS, BA postal areas of the UK.

Key Attributes:

• Full Clean UK Driving Licence
• Willing to travel nationwide
• Excellent communication skills both written and verbal
• Responsible attitude with an awareness of health and safety
• Technical background in mechanical and/or electrical engineering
• Experience/knowledge of field-based service activity preferably with any aspect of filtration would be a distinct advantage.

Job Offer:

• Competitive package
• Possible growth opportunity, depending on how the successful individual progresses