Field Service Engineer – Transit Tech with UK Benefits

Vix Technology & Kuba; Belfast City District; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

Private Healthcare

Income Protection Scheme

Pension

Group Life Assurance

Cycle to Work Scheme

Electric Car Benefit Scheme

Employee Assistance Programme

Eyecare and Spectacle Vouchers

Job summary

Vix Technology in Belfast is seeking an experienced Field Service Engineer to support, maintain and improve transit hardware and software. You will perform corrective and preventative maintenance, aim to satisfy customer requirements and meet SLA/KPI targets, and install on-vehicle and on-street equipment.

The ideal candidate will have proven field experience, strong fault diagnosis skills, and a proactive approach to documentation and safety.

Qualifications

• NVQ or Level 3 NVQ in Light/Heavy Vehicle Maintenance & Repair.
• Ability to work independently and maintain high standards when unsupervised.
• Good organisational and time management skills.
• Customer awareness with professionalism in communications.
• Proven field-based engineer with fault diagnosis experience on electrical/electronic systems.

Responsibilities

• Identify system faults through electrical testing and monitoring tools.
• Rectify faults on on-street and on-vehicle hardware within SLAs.
• Communicate maintenance and fault issues to customers.
• Maintain and improve KPI performance.
• Install and commission on-vehicle and on-street equipment.
• Keep documentation up to date accurately.
• Liaise with local team and Configuration Engineers.
• Ensure compliance with planned maintenance programmes.
• Attend progress meetings with Vix staff.
• Ensure customer satisfaction and safety compliance.

Skills

Electrical engineering

Fault diagnosis

Field-based engineering

Customer service

Time management

Documentation

Education

NVQ in electrical engineering

Level 3 NVQ in Vehicle Maintenance & Repair

Tools

GPRS knowledge

Real Time Information systems

IT systems basics

Job description

Vix Technology in Belfast is seeking an experienced Field Service Engineer to support, maintain and improve transit hardware and software. You will perform corrective and preventative maintenance, aim to satisfy customer requirements and meet SLA/KPI targets, and install on-vehicle and on-street equipment.

The ideal candidate will have proven field experience, strong fault diagnosis skills, and a proactive approach to documentation and safety.