Field Service Engineer – Training, Company Van & Growth

ACS Staffing Solutions; Saffron Walden; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Company Van

Company pension

On-site parking

Full training and ongoing development

Job summary

ACS Staffing Solutions in Saffron Walden is seeking a practical Field Service Technician / Engineer to join a hands-on technical team. The role offers full training, a company van and ongoing development. You'll visit sites, troubleshoot, service equipment and provide clear customer guidance.

A full driving licence is required and occasional overnight stays may be necessary. Salary starts at £28,000 per year, with Monday to Friday work and 37.5 hours weekly.

Qualifications

• Automotive, engineering or technical experience is advantageous.
• Confident and friendly communicator who enjoys dealing with people.
• Naturally curious and keen to understand how things work with a technical aptitude.
• Pro-active and practical thinker who enjoys getting to the bottom of problems.
• Comfortable working independently and managing your own diary.
• Organised, reliable and able to stay calm when faced with a challenge.
• Keen to learn, develop and build a long-term career.
• Enjoy helping customers and finding solutions.

Responsibilities

• Every day will be a little different, with a mix of hands-on engineering, problem-solving and customer interaction.
• Visit customers on-site and build great working relationships.
• Listen carefully to customers, understand what's going wrong and work out the best solution.
• Troubleshoot and resolve issues with garage equipment.
• Carry out routine servicing, inspections and preventative maintenance.
• Show customers how to use their equipment safely and effectively - full training will be provided.
• Keep clear and accurate records of visits, repairs and maintenance.
• Work closely with the wider technical team, sharing feedback and ideas to improve products and service.
• Always put safety first and follow the required health & safety procedures when working on customer sites.

Skills

Technical aptitude

Customer communication

Problem solving

Self-management

Job description

ACS Staffing Solutions in Saffron Walden is seeking a practical Field Service Technician / Engineer to join a hands-on technical team. The role offers full training, a company van and ongoing development. You'll visit sites, troubleshoot, service equipment and provide clear customer guidance.

A full driving licence is required and occasional overnight stays may be necessary. Salary starts at £28,000 per year, with Monday to Friday work and 37.5 hours weekly.