Field Service Engineer — Training & Company Van

ACS Staffing Solutions; Stoke-on-Trent; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Company Van

Company pension

On-site parking

Full training and ongoing development

Job summary

ACS Staffing Solutions is seeking a Field Service Technician/Engineer in Stoke-on-Trent. The role is field-based with full training, a company van, and a clear path to develop technical skills in a customer-facing environment.

Salary starts at £28,000 per year with a Monday–Friday, 37.5-hour week. A full driving licence is required and occasional overnight stays may be necessary. You will be supported by an experienced team and comprehensive on-the-job training.

Qualifications

• No previous field engineering experience required; training provided.
• A passion for practical problem solving and helping customers.
• Driving licence required (21+ for insurance).

Responsibilities

• Visit customers on-site and build great working relationships.
• Listen to customers, understand issues and propose solutions.
• Troubleshoot and resolve issues with garage equipment.
• Carry out routine servicing, inspections and preventative maintenance.
• Show customers how to use equipment safely; full training provided.
• Keep clear records of visits, repairs and maintenance.
• Work with the technical team to share feedback and improve products and service.
• Always follow health & safety procedures on customer sites.
• Manage your own diary and work independently.

Skills

Customer communication

Problem solving

Technical aptitude

Self-organisation

Driving licence

Job description

ACS Staffing Solutions is seeking a Field Service Technician/Engineer in Stoke-on-Trent. The role is field-based with full training, a company van, and a clear path to develop technical skills in a customer-facing environment.

Salary starts at £28,000 per year with a Monday–Friday, 37.5-hour week. A full driving licence is required and occasional overnight stays may be necessary. You will be supported by an experienced team and comprehensive on-the-job training.