Field Service Engineer / Technician, level I, Local-SFS1

Atlas Copco Group; United Kingdom; Hybrid; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Company vehicle

PPE provided

Industry training & development

Private medical insurance

Pension scheme

Team support & toolbox meetings

Inclusive culture & career progression

Job summary

Atlas Copco in the United Kingdom seeks a Field Service Engineer to install, service, and repair essential equipment such as air compressors and gas generators. You will work on-site, travel within your region, and maintain strong customer relationships while prioritising safety and reliability.

You will document activities, engage in ongoing training, and participate in on-call coverage to meet customer needs. A UK driving licence and proactive attitude are essential.

Qualifications

• Demonstrable experience in an industrial, mechanical, electrical, or field-based engineering environment.
• Relevant mechanical or electrical qualifications or equivalent hands-on experience.
• Proficiency with basic IT systems and learning new digital tools.

Responsibilities

• Serve as a key representative of Atlas Copco on-site, delivering professional service.
• Carry out installations, service, and troubleshooting of equipment including air compressors, dryers, and gas generators.
• Diagnose faults and perform repairs with safety and efficiency.
• Document service activities and analyze performance metrics using digital tools.
• Engage in on-call services and respond to urgent service needs.
• Participate in training and team meetings to update skills and industry knowledge.
• Act as a brand ambassador and identify opportunities for improvement.
• Collaborate with the service team to maintain a safe, productive environment.

Skills

Industrial engineering

Mechanical/electrical

Digital tools literacy

Valid UK driving licence

Safety-focused

Customer relationship skills

Education

Mechanical or electrical qualifications

Job description

Your role

As a Field Service Engineer at Atlas Copco, your role is not just about technical expertise; it's about becoming a trusted partner to our clients. You will provide expert repair services for our advanced technology solutions, focusing on delivering exceptional customer satisfaction while adhering to the highest standards of safety and reliability. Your commitment to ensuring the optimal performance and longevity of our clients' technologies plays a crucial role in supporting their operational success and sustaining the technological advancement of industries that heavily depend on these systems.

Your day-to-day

In This Dynamic Position, You Will

• Serve as a key representative of Atlas Copco on-site, exemplifying professionalism and a customer-centric approach that builds lasting relationships.
• Carry out installations, service, and troubleshooting of essential equipment including air compressors, dryers, gas generators, and more.
• Diagnose technical faults effectively and provide expert repairs, ensuring work is performed with safety and efficiency.
• Utilize digital tools to document service activities, maintain detailed records, and analyze performance metrics.
• Engage in on-call services and respond to urgent service needs as part of our commitment to customer care.
• Participate in ongoing training and team meetings to hone your technical skills and stay abreast of industry developments.
• Act as a brand ambassador, identifying continuous improvement opportunities while creating added value for our clients.
• Foster a culture of collaboration, innovation, and safety within our wider service team, contributing to an environment where everyone thrives.

Your Skills And Experience

To excel in this role, we encourage you to apply even if you don't meet every requirement listed below. We value diverse experiences and perspectives, and we look forward to seeing how you can contribute to our team. The successful candidate will possess:

• Demonstrable experience in an industrial, mechanical, electrical, or field-based engineering environment.
• Relevant mechanical or electrical qualifications or equivalent hands‑on experience are both valued.
• Confidence and proficiency in using basic IT systems, as well as the ability to learn new digital tools.
• A valid UK full driving licence with no more than three penalty points.
• A proactive, adaptable individual who is safety-focused and thrives in a fast‑paced, varied environment.
• Excellent communication skills and a passion for building customer relationships while solving real‑world challenges

Your Compensation And Benefits

• A fully equipped company vehicle, along with a professional uniform, necessary tools, a laptop, and a mobile phone to support your fieldwork.
• All required personal protective equipment (PPE) to ensure your safety on the job.
• Access to industry‑leading training and development programs through our exceptional UK training facilities and technical support teams.
• Regular team 'Toolbox' meetings to promote collaboration and a supportive Regional Service Manager dedicated to your success.
• Clear pathways for career progression, providing opportunities to advance and grow within our organization.
• A welcoming and inclusive company culture that values diversity and your unique contributions.
• A robust pension scheme, comprehensive private medical insurance, and additional perks offered through our employee benefits program to enhance your overall well‑being.

Your job location

You will join a dynamic field service team, working remotely and spending a significant amount of time traveling to visit customers within your designated area, South West region UK.

Why it is great to work with us

Your career grows through your skills, your curiosity, and the people you work with. As a Field Service Engineer, you work close to our customers and see firsthand how our technology performs in real conditions. You build your expertise by solving problems on‑site, sharing knowledge with colleagues, and learning from every service task. We focus on long‑term development and support you as you explore new ways to improve how we keep our customers’ equipment running. Innovation guides how we think and act – we test, learn, and apply new insights to make our service work even better. You make a meaningful impact by taking ownership of your work and using your ideas to help our customers operate with confidence, supported by leaders who trust and empower you.

Application process

Our selection process includes interviews and, for some roles, skills assessments that help us gain a deeper understanding of your profile. We look forward to getting to know you, learning about your strengths, and discussing how you can grow with us. If you have questions during the process or need support, please contact us:

About

Talent Acquisition: Rob Buckingham